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ITIL V3 Foundation Handbook: Pocketbook from the Official Publisher of ITIL: Pocketbook from the Official Publisher of ITIL | Paperback

Released on 16 June 2009

Author: Ashley Hanna | Format: Paperback

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A reference revision guide that has been designed to help students sitting the ITIL V3 Foundation Exam. It provides an introduction to the ITIL V3 Service Lifecycle model and an overview of the ITIL V3 qualification structure. It also contains a glossary of syllabus definitions.

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AuthorAshley Hanna, John Windebank, Simon Adams, John Sowerby, Stuart Rance & Alison Cartlidge
PublisherTSO (GB)
Year2009
ISBN9780113311972
FormatPaperback - 190 Pages
IllustrationsIllustrations (some col.)