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Rakuten's Play.com Delivery & Returns
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Free Delivery to the UK: within 3-5 working days from dispatch date
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Free Delivery to Europe: within 7-10 working days from dispatch date
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UK First Class Delivery: within 2-3 working days
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UK Express Delivery: next working day if ordered before 3pm
We want you to be happy every time you shop with us, but if you ever need to return
anything, we're here to make things as easy and convenient as possible.
If you're not completely satisfied with your purchase, you can return the item to
us in its original condition within 30 days of receipt and we'll issue a full refund,
or replace the item, if preferred. To return an item, please go to your
order history
page, select the order you would like to return, and follow the simple steps at our online returns centre.
PlayTrade Delivery & Returns
Items purchased through PlayTrade are usually dispatched within 24 hours.
Please see individual product listings for more information.
PlayTrade purchases need to be returned directly to the seller. If you wish to return a PlayTrade purchase,
please contact the seller through your
order history page.
More Information
Delivery:
To find out more, please read our returns policy.
Returns:
To find out more, please read our returns policy.