First, Break All the Rules | Paperback

Released on 01 October 2001

Author: Marcus Buckingham | Format: Paperback

Write a review

RRP £10.99

1 new from £11.89

RRP £10.99

Also available used from £2.67

Results 1-5 of 10

Sold by: GreenerBooks

97% Positive Feedback  (from 1433 ratings)

Condition: Used - Good

In stock | Shipping now

Comment: **SHIPPED FROM UK** We believe you will be completely satisfied with our quick and reliable service. All orders are dispatched as swiftly as possible! Buy with confidence!

SuperPoints 3 SuperPoints

£2.67

Free Delivery

Sold by: WorldofBooks | visit our store

96% Positive Feedback  (from 9249 ratings)

Condition: Used - Very Good

In stock | Shipping now

Comment: In VERYGOOD Condition. Ready for Shipping.

SuperPoints 3 SuperPoints

RRP £10.99 Save £8.30

£2.69

Free Delivery

Sold by: WorldofBooks | visit our store

96% Positive Feedback  (from 9249 ratings)

Condition: Used - Average

In stock | Shipping now

Comment: In ACCEPTABLE Condition. Ready for Shipping.

SuperPoints 3 SuperPoints

RRP £10.99 Save £8.30

£2.69

Free Delivery

Sold by: FTBOOKS

95% Positive Feedback  (from 519 ratings)

Condition: Used - Average

In stock | Shipping now

Comment: We are certain you will be delighted with our high level of customer service. all our books are in 'Good' or better condition and we ship daily from our UK warehouse.

SuperPoints 3 SuperPoints

£2.80

Free Delivery

Sold by: PreLovedBooks1

97% Positive Feedback  (from 547 ratings)

Condition: Used - Good

In stock | Shipping now

Comment: We are committed to providing each customer with the highest standard of customer service. All books are picked, packed and dispatched from the United Kingdom.

SuperPoints 3 SuperPoints

£2.80

Free Delivery

Results 1-5 of 10

Based on the largest study of its kind ever undertaken, company managers reveal revolutionary insights about successful managerial behaviour. Great managers do not help people overcome their weaknesses. They do not believe that each person has unlimited potential. They do play favourites and they break the 'Golden Rule' book everyday. This amazing book explains why great managers break all the rules of conventional wisdom. The front-line manager is the key to attracting and retaining talented employees. No matter how generous its pay or how renowned its training, the company that lacks great, front-line managers will suffer. Great managers are the heroes of this book. Vivid examples show how, as they select, focus, motivate and develop people, great managers turn talent into performance. Finally, the authors have distilled the essence of good management practice into twelve simple questions that work to distinguish the strongest departments of a company from all the rest. This book is the first to present this essential measuring stick and to prove the link between employee opinions and productivity, profit, customer satisfaction, and the rate of turnover.

customer Reviews

 Average rating (0 reviews)

Rate & Review

Be the first to review this product! | Write a review

Help our customers make the best choices by telling everyone what you think about this product.

Rakuten's Play.com Delivery & Returns
  1. Free Delivery to the UK: within 3-5 working days from dispatch date
  2. Free Delivery to Europe: within 7-10 working days from dispatch date
  3. UK First Class Delivery: within 2-3 working days
  4. UK Express Delivery: next working day if ordered before 3pm

We want you to be happy every time you shop with us, but if you ever need to return anything, we're here to make things as easy and convenient as possible.

If you're not completely satisfied with your purchase, you can return the item to us in its original condition within 30 days of receipt and we'll issue a full refund, or replace the item, if preferred. To return an item, please go to your  order history  page, select the order you would like to return, and follow the simple steps at our online returns centre.

PlayTrade Delivery & Returns

Items purchased through PlayTrade are usually dispatched within 24 hours. Please see individual product listings for more information.

PlayTrade purchases need to be returned directly to the seller. If you wish to return a PlayTrade purchase, please contact the seller through your  order history page.

More Information

Delivery:  To find out more, please read our returns policy.

Returns:  To find out more, please read our returns policy.

AuthorMarcus Buckingham & Curt Coffman
PublisherSimon & Schuster Ltd (UK)
Year2001
ISBN9780743219877
Formatpaperback - 272 Pages