TomTom ONE IQ Routes Edition Sat Nav (Europe Mapping)

I upgraded to this unit from an older TomTom, remaining loyal to the brand because my old unit gave me no problems and TomTom continues to be one of the best brands out there.
Or so I thought.

On the hardware side, I would say TomTom have succeeded, although the internal memory could be larger.

And even TomTom Home (the software you install on the PC to subsequently manage your device) installed without a hitch.

However, once up and running, it told me my map was out of date, so I proceeded to download the latest one free of charge under the "Latest Map Guarantee" (all normal so far).
But the download&install was tediously slow and after 2 hours aborted with a timeout error (the display message is no more specific than that).
Another attempt and it told me there was no more room left on my device (it's not clever enough to realise that the old map will be deleted and re-added).
Unfortunately I am not alone here. A google search of this problem reveals lots of dissatisfied customers with same problem, and even TomTom's online support troubleshooting acknowledges it.
Their online solution does work but
a) by now any new TomTom customer would surely be put off the brand altogether.
b) it involves making manual backups and deletions through Windows Explorer, which requires a certain level of PC knowhow of its user. Isn't that why the TomTom Home software is provided in the first place?

TomTom suggest that a reason for the error is the user's internet connection, which should support at least 2MB bandwidth.
FYI I have a broadband line with an actual speed of 15MB, and PC is connected by Ethernet not wireless. The timeout cannot be attributed to my internet connection.
More likely, is the fact that these TomTom models are still operating with USB 1! Incredible but true. And it's why any backup or installations can take hours.

I have persisted with this waste of time simply because I know the product will be good in the end, but next time I upgrade, TomTom won't be the brand I default to.

Very easy to use,after using the lane guidance function you wonder how you survived without it.Menu easy to use and voice can be changed to choice.

OMG - I have had the GB version of this for a couple of months now, and the wife is often borrowing it. Now it's on offer here at an amazing price I'm going to upgrade to the Europe version and pass my ONE GB to the wife. Entering an address is so simple and the map is very clear to understand. I can't prasie this item enough - buy ONE now, at the cheapest price around. Well done TomTom and well done to play too for a great deal.

Fantastic, got this today, connected up to Mac and did (Western Europe) map update which worked perfectly, very impressed so far, points of interest are really useful (Nearest petrol stations/supermarkets etc.) also telling you current cheapest fuel prices via update from Free TomTom Home app.

I bought one of these at Christmas and play.com were the cheapest on the market. It was delivered quickly and has been a real help in the car. I have used it on a number of occasions now and it has been great. Highly recommended !!!