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Tomtom Go 720 Handheld Sat Nav (Western European Maps)

Manufacturer: TomTom

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Customer Reviews

"Average rating ( reviews)"

Results 1-4 of 4

  Be Warned - Keep a back up

| | See all SilkoBilko's reviews (1)

My map became corrupted and i didn't have a computer back up. I contacted tomtom who directed me to the small print in the warranty. Software is not covered. They told me i have to buy the map again!!!

10 Out of 10 for the unit. Nil for warranty. If you don't have a way of backing up and keeping a secure copy of the software you are going to be stuffed if your data becomes corrupted which is easily done if your usb port or computer plays up

  Great hardware - software not so

| | See all IainBenson's reviews (3)

I bought the TomTom 720 two weeks ago. I chose this model because it has auto re-routing, integration to my car stereo via its internal FM transmitter, integrated with my phone through blue-tooth, had a big screen, good reputation and would play MP3s (also through the car stereo).

It arrived in good time (thanks Play!), and I eagerly followed the instructions for installation to the letter. This was my mistake. If you go for any TomTom, after plugging the device into your computer, but before installing the latest maps and application software make a back up of EVERYTHING already on the TomTom (open its folder in Windows Explorer (shows as drive E or F) and copy all the files/directories etc into a backup folder on your PC). You'll thank me for that nugget of information! Then you can allow it to install all of its software and updates. I did the update without the backup and the downloaded application and map were corrupt - the corrupt application caused the box to flash a red cross. I sorted that with help from the internet (TomTom were rubbish!), but the map was another problem entirely. Once you've downloaded a map update from TomTom, you cannot download it again. If you had a problem with either application or map download you can use your backup to 'fix it' and try again.

I'm still waiting for the replacement box (TomTom's suggestion when their support ran out of ideas, and wouldn't allow me to download the map again), and hopefully Play will be as excellent as they were with the original delivery. I did manage to get slight use out of the broken box, and I can recommend it strongly (but BACKUP!), when it worked, it was smooth and did everything I expected even better than I expected. When used to generate and guide me through a route, it kept rebooting (which was frustrating), something I couldn't solve with all the help the internet had to offer.

The FM transmitter coupled with the BlueTooth connection to the phone allowed me to use the box as an in-car jukebox, with speed camera alerts and hands-free kit for the phone - all of which was flawless, and easy to set-up and operate. Using the box like that was a joy. It was just a shame I couldn't use it as a route planner!

In summary - if you're after a sat-nav and your budget will stretch to the 720, go for it! It's brilliant. Just remember to back it up before you connect to TomTom and you'll have the best sat nav on the market.

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  Brilliant gadget and delivery

| | See all Cuppa1973's reviews (1)

Gadget ordered on 31st Dec, arrived on 3rd Jan - great considering it is over the festive period.

Works great out of the box, was even charged up enough to get us on the go immediately.

The deal of £140 off a Euro Sat Nav was too great to turn down, and the machine doesn't disappoint.

Easy to use, easy instructions - what more can you ask for?

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  Fantastic Product

| | See all gregster10217's reviews (1)

I bought the Tom Tom Go 720 as my old sat nav was out of date and I had just changed my car and lost my bluetooth phone kit with the old one, and wanted it again. I killed two birds with one stone, new sat nav that has bluetooth connectivity for phones (and other devices). It works very well allowing transfer of your own phone book to the TomTom memory, allowing calls to be made just by using the TomTom - not even touching the phone, and pairing more than one phone (or other device). It does only allow one device to be paired at a time, but it's very easy to switch between paired devices.
The features and accuracy of the device are fantastic, very easy to use, menus as previous TomToms, plus more with this one.
I have tried the FM transmitter which worked ok, but as with all transmitters, as soon as you move, the signal gets interferred with by more powerful radio stations, and the quality of the transmission drops. Nice touch though, and the internal memory of 2Gb is enough to store a good few songs on to keep you happy.
Connectivity to the computer is relatively simple, and the updates are obtained quickly and downloaded straight to the device, keeping the maps up to date, as well as keeping the operating software current.
I would definately recommend the Go 720 as a stand alone sat nav, but with the extra features (especially the bluetooth) it makes it even more appealing.

38 of 39 people found this review helpful. Did you?   Yes |  No |  Report abuse