Ive had my zen since January of this year
and since having it; have encountered many faults
currently at the moment
my Zen keeps freezing, and/or turning itself off
and lately struggles to charge, even though ive taken very good care of it
although it has good sound quality and is fairly easy to use...
there is also the problem that when you play through random play all; it does seem to play the same bunch of songs; even though my mp3 is full

I have had my zen for a few months now and I use it for music only and I have to charge the battery almost daily so much for the 25 hours bit. Also I set it to random songs and it seems to play the same bunch and not vary considering I have well over 1000 songs on it.

I bought this player after reading reviews that noted that the IPod has bugs. The Zen was and still is faultless. Efortless transfer of music and intuative controls. My wife picked it up and was using it in minutes. A brilliant bit of kit.

I bought this 8gb Zen a few months ago and I have to say it is great. I previously had an ipod mini and I found that the Creative software was much more user-friendly. Also it is an absolute doddle to convert any downloaded movies and TV shows to the Zen. The interface is lovely to scroll through and browse and is ever so easy on the eye, as is the picture quality as I've used it many a time on a long coach journey and keeps me entertained!

Bought my Zen from Play on Monday
Arrived in the post on Tuesday
Was making sweet music on Wednesday and Thursday and Friday and Saturday...

It couldn't be better, Zen arrived about 30 hours after I ordered it. Everything loaded like a dream and as I already had much of my CD collection in Real Player, could plug (tiny) cable in and grab the lot effortlessly. Couldn't fault the service and so far exceedingly delighted with player. Still waiting for the charger to turn up but really just need that for holiday when I don't have ready access to my laptop.

Check out the reviews very carefully before parting with your cash. Yes, the specification and versatility look very impressive, this was the reason why I selected to buy this. Unfortunately the reality failed to live up to the expectations. Reviews state that there is a problem recognising the player if you are running Windows xp with sp3 installed, which was exactly what I experienced. Windows kept telling me to install a device as it failed to recognise anything being connected to the usb port. The second issue I had was that the player failed to charge from either the usb port, or from a mains charger. It gave all the indications that it was charging, then shutdown a couple of hours later with no charge accepted into the battery. The only way to switch the player on was if it was still plugged into the mains, which hardly rendered the unit portable !
The unit has been returned as defective, and I have been credited in acknowledgement of a defective product. Maybe I am unlucky with this particular purchase, but quite a few of the reviews lead me to believe that mine is not an isolated case.
I have now bitten the bullet and gone for a much more expensive, less versatile Apple ipod, but the reviews this gets are without exception positively glowing. Hopefully I will not be disappointed when it arrives !
One further note about Windows xp. Sp3 has the latest version of media player, and using this to rip sound files results in them only being saved in wma format...you no longer get the option to save in mp3 format. To do this you require to google for wma/mp3 conversion programs.

I am very happy with this fab mp3 player from its look, to how easy it is to use. I found the sd card slot a great bonus as i now have put in a sd card 4gb so my mp3 player is now a 12gb player. I got the leather case for it, which protects it and keeps it clean.
The only thing i did not like was the fact that you have to charge it from your pc usb. Apart from that, this is clearly one of the best mp3 players on the market at this time, so get yourself one.

Apart from not having a mains voltage charger which is an extra this player is marvellous, it has expansion capabilitys and instead of having to search through every song and album you have you can use the memory expantion as a filing system of your own.i am just putting my favourite music on here and using memory cards for adding something different every now and again.

The player is about the face size of a cigeratte packet and half the width, but i am in total fear of scratching the face so i do think that it is a must to buy some sort of cover. i have opted for the leather wallet as it looks funky.

The software is easy to install and in my view the best thing to do is charge the player up fully without loading any software and then reset it so you can set it up as soon as you install the software but thats just me you might prefer other methods.

Overall a smart piece of kit and well worth the money as it looks very stylish and is easy to use.

If the screen goes blank but still lit and blue light on side is on, reset it with button on bottom. Then hold in play button and keep holding, and turn on as normal, then u can reformat it from here. Useful for more freezes in future

I have had my creative zen 8gb player for a couple of days and i have to say i am happy with it so far. After reading many mixed reviews i decided i should just go for it and i made the right choice. There are some minor faults like the screen and the actually player attracts alot of marks and fingerprints but just get a protective case and you will be alright the other thing that really anoyed me was that the player does not work on windows service pack 1 so i had to install an update. But other than that the sound and video quality are tremendous!!