4.5 my constant companion shonieo | 09/04/2009 | See all shonieo's reviews (4) Was looking for something to replace my Nomad Jukebox as I wanted something to play video to keep my little one occupied on long journeys. Decided to go for this one, due to the SD memory expansion slot, which I have found really useful. I keep videos and my audio books on different SD cards, keeping the main player for the music. Screen is pretty small, but excellent picture.I work nights, so it is constantly on. I normally have it plugged it into the PC, via the USB slot.I knew about it freezing before buying it. Does it maybe once a couple of months, but I have a paperclip handy that I push into the reset button and we're back up and running again. I have been lucky and it has not wiped all of my stuff when I reset it, yet.......I would recommend that if you are going to buy one, to get a case for it. My colleague, who bought one after seeing mine, got the leather case. It didn't have a screen protector, so she had to improvise. I got the Zen clear case and it is great. Have dropped it a few times and protects it well.The software is not the greatest. It is very slow at converting video. It is meant to support lots of different formats, but it always says the format is not compatible and has to convert it. This can take hours depending.Apart from the software and the occasional freezing, I love it and would recommend it to anyone. I have had mine for over a year now.