I've dropped my e-reader twice and it's still going strong, though the ends of the reader are a little plasticky for my likings, Sony have developed a good product. I bought this when it first came out because I was short on space and I liked the idea of the amount of books I could have on there and how much space it would save me.
Sadly the reality is that the thousands of titles out there to buy are rubbish. Their preferred supplier here in the UK can only tell me to keep checking back as they are adding new titles all the time. They may well be doing that, but none of them are ones I want to read and in the meantime I'm putting off buying the books I want to in the hopes they will become available electronically.
I also bought this in the hopes of being a little more eco friendly as no diesel or paper is used to bring me my book, however the prices of books remian the same as a hardcopy. That's no way to promote this as a viable alternative to books and I really think that Sony have missed the boat on this one to get themselves firmly entrenched in this market.
I've given this 3 stars simply because of the lack of books available and the lack of help I received from Sony to try and source books from elsewhere. The build quality is very good though. My advice is if you read a lot of books, stick to normal books if you can't find your favourite author's on the 3rd party site.