5/5 for the player! Bought it for my girlfriend, who is a complete Luddite, and even she could set it up first time - well worth the money, excellent pic quality, bargain all round really!
please, please Play.com (yes, you!) - don't make an offer if your marketing bods can't fulfil it! I bought this when it came with the £15 voucher for a blu-ray - after a month of having to phone you I still hadn't been emailed this, meaning I had to buy the second part of her birthday present myself, without a voucher. Finally got another blu-ray, the cost of which was refunded me by play.com. Guys, please don't make these offers if your marketing boys aren't on the ball in sending out the email vouchers!
Blu-ray player itself 5/5
Play.com service 3/5 (sadly, as it is usually excellent!)