The box containing the small massager came parcelled up in a box which was ten times bigger with no extra padded packaging! The massager's box was allowed to rattle around inside the main packaging so unsurprisingly the massager was cracked in many places which highlighted to me how fragile and indeed hollow they are. Very disappointing.
This is my first rating and review I've ever made folks and I feel I have to warn you off this product - I should have listened to the other negative feedback before I felt compelled to order it as it appeared very inexpensive. I purchased it for a couple of pounds and I'm going through the effort of returning it just to show Play.com how rubbish the product is! Don't say I didn't warn you!
This gagdet IS in fact so well made, especially for such a low price.. a neighbour tried it on her head and neck and has asked me to buy another..Gladly I have ordered again!
The only part that can work loose is the battery door, I have tested this on my whole family being let loose with it.. so a 5yr old boy, a 7yr old girl and 2 teenagers..plus neighbours!
The door undoes due to rotation of switch to turn on/off.. that's it. simple.
The swivel neck is perfect for multi-angle application, one has to push down on the top to power up the prongs.. good design actually as it will only operate if pressure applied..Bingo!
For around 5pounds give it a go...Honestly, you won't find a genuine item at this price..