4.5 Fun game, but poor update / patch support mindovermatter | 26/06/2012 | See all mindovermatter's reviews (3) Bought the game on disc. Installation went fine on Windows 7, 64 bit.Over all game experience is good. It's a fun game to play and it is very rich in features and depth. Runs fine on highest graphics setting on 1980x1080 resolution.Snag with graphics:The game periodically goes black when changing from planet to space in the Space Stage. This leaves you unable to save the game, as the screen is black (but the game still runs in the background). You're stuck with having to kill the game using Windows Task Manager and lose everything you did since your last save.No key mapping support:Game keys are not customisable, which is a bit of a pain if you have a game pad. You're stuck with having to switch between the game pad and keyboard. There's no shortcut for saving the game by pressing a button on the keyboard.Updates and Patches:According to EA, there are a few updates and patches available for the game, but you're required to install their download manager (Origin). Not only does this download manager send all your hardware and software specs to EA (bye bye privacy), it didn't "detect" my SPORE installation, nor does it allow you to "add a game". (Steam can do this seamlessly with supported games).Finally found an exe from a 3rd party site (which is not ideal, because there's a chance it might be infected with malware). The update installed successfully and it appears that the "black screen" woes are now over. (for those of you looking for the patches, search on fileplanet.com or gamefront.com)Over all, the update experience and the lack of freely available patches is a nightmare. I paid for the game and I expect to download patches directly from EA without having to install yet another application (which doesn't work) and allows EA to index ALL your PC hardware and software.After all the woes and draconian DRM hoops to jump through I don't intend to buy any more EA games in future.