No customer support .. canned responses and severe lack of GMs.
Bugged game .. patches that are announced and never come duping more ppl into another months subs.
1 village in the whole game is actually complete. The lvl 1-20 area. I enjoyed it. Just to be let down later.
lvl20+ = lack of content , grunting NPC's , grind fest ,Open Instances where high lvls camp bosses and the lower lvls dont get a chance to do their quests. Boring items/weapons/armor which give no satisfaction in obtaining. Broken crafting system which is also unrewarding. The targeting system is bad too giving only 2 targeting options. Not to mention the countless bugs that should have been fixed during BETA.
In the first 2-3 weeks reviews are great , that is until ppl get past Tortage and see what 90% of the game is actually like. The reviews soon turn bad and for good reason.
The forum moderators are extremely biased, and close threads at a whim.
I asked for help/GM/email support for 4 weeks and only ever recieved canned responses. The GM system allows u to enter a petition in game which is never answered . And if u log off the petition gets cancelled.!!!! I spent 14 hours logged on waiting for GM support for broken quests which never came.
The only reason this game could even get 1/5 is the graphics, Tortage( the one and ONLY starting zone) and some of the mature quest content.
Could have been alot better .. A real letdown