I have been thinking about getting a new mp3 player for a while and when I saw this was half price, I thought bargain! I considered the Creative Zen, the new Ipod classic and this Sony. The Zen had the advantage of a radio, the Ipod had more storage and the Sony better quality headphones = better sound! In the end I chose the Sony as I did not need all the storage of the Ipod and I had a radio on my mobile, and I am glad I did! The software is so easy to use. I already had Windows Media Player 11 on my computer with all my tracks so all I did was connect up the player to the computer and click 'sync'. All my music and photos were instantly transferred over in about 1 hour. I would have given this 5 stars had it not crashed the first time I tried to use it after the initial charge. But a push of the reset button with a pin quickly sorted this out. Overall, I would definately recommend this product as it is excellent value for money and it is so easy to use.