Product worked pretty well for three months with no issues, then last week it delivered the unwelcome "click of death" on power-up. Everything on the disk was therefore lost. I use a mirrored back-up system, so even though all the data on the disk was gone, a copy was preserved on my mirror drive.
On the positive side, Play agreed to replace the fault item pretty quickly and paid back the return postage also.
Over the last 12 months, this is the second Western Digital Element drive of mine that has gone bad; even though their street-cred is usually pretty good, I am going to avoid them from now on in.