I'm not entirely sold on touch screen phones - my boyfriend's Viewty drives me mad - so I got this phone to kind of ease myself into using them, whilst still having the familiarity of buttons.
I found it very easy to use, a nice size, and reliable - I've had mine since June, and it's still going strong. The only problem I have is that sometimes the buttons don't work, when I'm trying to write out a text. It's only occasionally, but it still gets frustrating.
Other than that, a good phone!