I have had some trouble recently with orders from play.com, but they have really come up in my books regarding this product.
I pre-ordered on the 16th, was posted on the 17th, and at 6.34am on the 18th Jan (official launch day) I was sitting at home with the product in my hand. Never had such fast internet service. WELL DONE.
As for the product, I havent had a chance to fully explore it yet. However, from what I have seen, it is a vast improvement on the millions of floating boxes found in mac office 2004. Everything is more organised and working on it looks to be a breeze.
I would recommend this product, even if there isn't anything drastically new. What is there is fine and is now much more easily accessible by a new UI and help menu