Firstly, Play.com used HDNL to deliver this to me, this took 3 working days. I personally had no problems with the courier.
Now to the mobile,
It's looks are sexy! Even the packaging, and overall look upon opening the box is just presented with style and a feeling of "expensive"
The mobile is shorter than my old one when slide is not open (Sony Ericsson C510)
It has BETTER reception than my old mobile, I am using a Vodafone contract sim, My old mobile gave me on average 2-3 bars of 3G around the home, and sometimes none in other parts of the town.
This mobile gives me full 3G virtually everywhere.
Good camera, though it's not the best of the mobile cam's (no lens cover)
Terrible & slow music player if you use a memory card greater than 4BG.
The battery is just terrible, would not recommend this mobile to people who rely on performance.