Very impressed with the picture quality on this little machine, a massive improvement from old DVD's. Personally i found the easiest way to do the software update was to download the file from the sony site, burn it to disc then whack it in the blu ray player. Some reviews go on about the free films not coming with the player, that's correct but getting hold of them is no big deal. You get a disc with the player, put it in your computer and register your machine, answer a short questionaire and that's it, takes about 5mins. To sum up, if you want to switch to blu ray and dont want to spend too much then get this machine. Great picture and sound, easy to set up. What else do you need??? Ps, the cheapest i've seen this player anywhere else is £230 (without free films). Ps, don't hold your breath waiting for the free dvd's. It says allow 28 days for delivery, mine took 2 months.