First off I wanna say that I respect every review which puts a decent point across. The only bad reviews I have seen so far have not given any good reasons why they hate the game just mutterings about how its now a shooter.
This game is the first game to completly captivate me for a very long time, I believe the last game that I loved this much was Kotor.
I love all the characters except Tali and the downloadable one Zaeed. Archangel (no spoilers) is still badass and Samara and Thane are also awesome the voice acting is also brilliant. I loved the story just as much as the first mass effect but they are hard to compare as they have such different stories and different moods abit like the change between Star wars a new hope and the empire strikes back.
I didnt like how you acquired items and I didnt like how the Citadel wasn't incorparated so much, I would of also of liked to see the new council.
They have taken away some of the RPG elements but I dont think it drastically effects the game, I would of prefered the RPG elements from Mass effect 1 but it just didnt change my opinion of the game for me that much.
I know it seems im complaining more than praising but thats because every other part of the game is amazing but to really appreciate it you have to play the game for yourself.