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Product Reviews

10 (40% helpful)

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  1.  Buyer Beware


    This was bought for me as a Christmas gift because I am always carrying about lots of reading material. Wondered if anyone else out there had this problem.
    Was in the middle of reading a book on my ereader, had it just a few weeks only on 3rd book, when I changed the page the top right corner disappeared.
    Contacted the seller, they sent us to Sony. Sony took it in, there was no sign of damage yet we were told the screen was broken and would cost nearly £170 to fix. It hadn't been damaged by us and there was no sign of damage visible except for missing top of screen. I read that someone else had this problem but they had dropped it, all my ereader had done was sit on my bedside table!
    Play.com, no help just keep sending us back to Sony as we are covered by warentee, Sony, downright unhelpful and even want to charge us to get the thing back. Warning all thinking of buying this product, seems it must be treated with kid gloves, total waste of money