not entirely happy
Looked forward to receiving the e-reader. I had no problem with installing software on laptop. From Sony website I was under the impression that the reader was able to take on e-books in the MicrosoftReader format, but when I tried to transfer my ebooks in that format onto the reader nothing happened. After phoning Sony direct I was informed the reader is not compatible with ebooks in the MicrosoftReader format. Great disappointment to me. Learned lesson that any future e-books will have to be bought in PDF format to avoid any problems. Otherwise it is a great product and can't wait to buy some books for it.