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Product Reviews

Reviewer:
bikertash
Reviews:
0
Votes:
9 (56% helpful)

Page 1 of 0

  1.  Good idea, poor Execution

    Posted: 

    When I first saw this product I thought it was a great idea. It was the perfect solution to allow me to take 7 months worth of books away with me, yet only taking up the space and weight of one.

    That is until 4 months into my trip the screen, malfunctioned. I was devastated, over a third of the screen had gone blank. After trying to reset the product, I looked at the help pages which directed me to send the product back to Sony. I was finally told that I had broken it my self by dropping it. Which I hadn't. And now wish to charge me for them to just look at it.

    After 5 months of trying to solve the problem, it has still not been solved and the screen is in an even worse condition then when I first sent it away. And after they had taken it apart to inspect it.

    In conclusion, a great idea yet not suitable if you want to take it out of the bubble wrap as it scratches easily. and the Sony customer service is extremely poor and unhelpful.

    Don't buy this product if you want a portable device!!!!!!!!