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  1.  I'm with the guy below


    I too owned this iPod for around 18 months. While the iPod itself is a well designed, stylish, and easy-to-use piece of hardware, it simply isn't well built enough to warrant its price tag. After around 6 months huge scratches appeared on the screen, despite me making a conscious effort to always keep it in a pocket away from other objects that might scratch it. After about 12 months the Play/Pause button began to fail, and last month it gave up altogether, as did the Hold switch. As highlighted in previous reviews, Apple's idea of customer service is to jam their fingers in their ears and yell loudly, so don't expect anything from them.

    Fantastic for the first 12 months or so, but apparently built with incredibly poor materials.