Play.com delivery policy

At Play.com, we offer Free Delivery on everything to the UK and Europe.

This page details UK and European delivery options. During the checkout process, you'll be given the option to choose how your items are delivered. Your delivery options can vary depending on a variety of factors, including product weight, size and delivery address. If you don't see a particular delivery option then it's not available for your order.

Free Delivery

Our free delivery service (includes the Channel Islands) for all products usually takes 3-5 working days from date of posting.

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Free Delivery outside of the UK

Products eligible


DVDs, Blu-rays, CDs, games, books, clothing and sports equipment are eligible for delivery outside of the UK. Unfortunately, we cannot deliver footwear, electronics, personal computers, gadgets, or mobile phones outside of the UK.

Export countries we deliver to


Our FREE export delivery usually takes 7-10 days to the following countries

  • Andorra
  • Austria
  • Belgium
  • Cyprus
  • Denmark
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece*
  • Greenland
  • Iceland
  • Ireland
  • Italy
  • Liechtenstein
  • Luxembourg
  • Malta
  • Monaco
  • Netherlands
  • Norway
  • Portugal
  • San Marino
  • Spain
  • Sweden
  • Switzerland
  • Vatican

*Unfortunately, we are unable to deliver items over £30 to Greece.


How to place an order for delivery for export


To order a product for delivery outside of the UK, you will need to change the currency on the Play.com website from sterling to Euros. Remember delivery is still FREE outside of the UK.

To change currency, simply click on the Euro image at the bottom of the shopping basket on the left hand side of the page and all prices will be automatically converted into Euros. Alternatively, click here to change the website into Euros.

If you want to change it back to sterling, just click on the UK flag in the checkout box.

 

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