5 Excellent HandsetDavey70 | 16/03/2009 | See all Davey70's reviews (1)I bought this phone from PLAY. The first one I got had a manufacturing defect so it went back, but Play exchanged it in double fast time. I have owned many models of Nokia handsets over the years, including handsets from the NSeries N70 & N95. The N96 is a fantastic hand set. The video play back quality is amazing. I have encoded many DVD'S to the handset, which can even handle HD play back (the N95 could not). Contrary to what some people think, the N96 can and does play live TV, however, by far the best providers of this LIVE service, is the BBC. The BBC iplayer feature (which is already installed on the handset) is also an excellent service and feature. This phone comes with version 1.0 of the iplayer, but when you connect for the first time the handset automatically upgrades to version 1.6. (Note - LIVE TV and iplayer are two separate features). I upgraded the OS on this phone as soon as I got it. The latest version is on the NOKIA web site. There are also lots of subtle, yet excellent improvements that this phone has over the N95. I would highly recommend this phone for people who like to use all (or mostly all) of a phone's features. This phone will read your text messages out loud; it has WIFI, internal GPS, voice activation... the list goes on.However, if you only use a mobile phone to make calls and send text messages, then this phone would be wasted on you. I cannot recommend it highly enough.