BlackBerry is immense, I have to admit. The 'Push' system for the email is EXCELLENT. Most people don't realise that emails are not sent instantly on mobile devices. Whereas BlackBerrys have the function to do it. Emails, instant messages and texts are sent INSTANTLY, no delay, no lag. Better yet, you can integrate 10 of your email accounts with this phone, and it will sync instantly. Just perfect. You can choose to view as separate emails, or all on the same page. Gmail, Hotmail, Yahoo! are all supported including others. Instant messaging clients include, MSN, Yahoo!, Google Talk, AIM and of course, their very own BlackBerry Messenger, which is nothing short of amazing to say the least.
Next is the apps. There are literally thousands of apps for every need that you can download, most of them free. These include apps for work, games, music, video, literature, you name it. Famous ones include the social network sites.
Camera. The camera is brill, a decent 3.2 megapixel camera with flash. It also had auto-focus which is extremely neccessary for close up shots. The camera works well with the apps, as you can take a quick snap and upload directly to the social network sites. VERY convenient. It also has a video recorder, WITH VIDEO LIGHT. Something that most phones are lacking these days.
The phone itself is a step up from the previous Bold 9000. This 9700 has double the internal memory, which is needed for saving apps. The trackball has also upgraded to a touch sensative touch pad. This prevents any lagging, and increases speed, accuracy, and comfort with navigating on the phone.
Overall, this phone really is the business. I have not come across a phone with the capabilities as this one to be honest. Just amazing, just amazing. Definately recommend. 5 *s.