It is the best they have made. I bought this upgrade pack after failing to download it online properly. I did this upgrade as I no longer wanted Vista on the Toshiba Satellite laptop. It was only a year old when I decided I wanted Windows 7. As soon as I made that decision, and bought the online downloadable version- you know, the one as simple as downloading and pressing a few buttons, whoops. System failure. I originally found that there was a 3 pounds difference between this one and the professional version of windows, so ofcourse i bought the one up from this software. I ha to download it, then burn it to disk, then install it from there. Half way through changing over, it froze and made the PC unresponsive (i.e. no mouse movement- just like Windows 2000). So, I demanded a refund after being messed around by Digital River (in partnership with microsoft), in the end having to complain to America's Microsoft who were decent enough to follow it up. So, back to this version of windows 7. I went and bought it from Staples (upgrade version). All I now had to do was put in the disk and voila!
LOL- no way! I had to wipe my PC which was completely messed up after the upgrade failure from the last time. I was on the phone, new years eve ALL DAY to India (I even know her name now- Deepa Batheji), and had to completely wipe my hard drive, (luckily i backed up before), put on the custom installation part of the disk (not the upgrade version), and completely change over the OS. Now I had to spend hours extra putting software and files over onto it. Not a very happy bunny after this. I like the software, but I would think it could've been easier. I was put of PC's by Toshiba's and Microsoft's mistakes and have now gone over to a Mac. I am trying to put this windows onto my mac through Parallels software, lets home Apple got this sorted!