Bought 3 Sandisk CruzerLimited Edition , and received them promptly. However, when I first tried to Load them and start using The SecureAccess feature, I was totally lost as to how to go about all this. No Instructions, ok, the Video is good, but if you are new to Sandisk SecureAccess Software, God Help you, he didn't help me though, for I struggled over 1 hour to suss it out, but TO NO AVAIL. God, however, did send someone nicknamed:'Alucard2006' WHO wrote an extensive comment on how to format this type of Sandisk USB Flash Drive from its DEFAULT FAT32 to NTFS., thus enabling me to use this as a USB-DRIVE with SANDISK SECURE ACCESS SOFTWARE. So, A BIG THANK YOU TO YOU 'Alucard2006', cause I had read your comment prior to my ordering the SANDISK thinking "It will come in handy" when I receive my order. AND BY GOD , IT DID. Thanks. Zed in Gloucestershire - UK.