Electronics - Play.com (UK)

Feedback	1 month	6 month	12 month	Lifetime
Positive	7	58	138	1116
Neutral	0	2	4	28
Negative	0	1	5	58
Total	7	61	147	1202

Positive

"Quick dispatch and delivery. :) A**** "

Buyer: TomaszPSM | 10/05/13

Positive

"Received item very quickly after ordering. Brilliant looking item. Very happy with this company!"

Buyer: emJcess | 01/05/13

Positive

"Very quick delivery and item as described! Looks fab : )"

Buyer: emJcess | 01/05/13

Positive

"Very quick delivery and very good trader. Will use again."

Buyer: Mattstev895 | 30/04/13

Positive

"Very good seller. Thank you"

Buyer: numanoid1984 | 27/04/13

Positive

"received very quickly,. cheers"

Buyer: noofyyyyyyyyyyyy | 24/04/13

Positive

"Swift delivery and just as described. Delighted with the item. Could improve your packaging though, you know, by actually having some!"

Buyer: FieldingChase | 21/04/13

Positive

"Thankyou."

Buyer: fugaziplay | 07/04/13

Negative

"DON'T PUT ITEMS UP FOR SALE IF YOU DON'T EVEN HAVE THEM IN STOCK!!!!"

Seller Response: Hi, we had stock but received more orders than we had capacity for in such a short amount of time. So unfortunately yours was cancelled and refunded instantly as it was one of the last orders submitted. Apologies, Hughes Direct. 08/04/13

Buyer: ells247 | 05/04/13

Positive

"Received my internet radio Thanks ever so much! and I just ordered another one for my friend. Brilliant service too."

Buyer: djsimon1967 | 04/04/13

Positive

"I have had 3 food steamers in the past and this is by far the best food steamer I have purchased, the 3 bowls are numbered and easy to stack. Excellent service from the seller and delivered within one working day."

Buyer: tez1951 | 03/04/13

Positive

"good price email updates early delivery dont go anywhere else for electricals BUY HERE"

Buyer: vince44 | 28/03/13

Positive

"superb all round"

Buyer: wallace892 | 07/03/13

Positive

"great item 5 star fast delivery many thanks "

Buyer: barry2015 | 07/03/13

Positive

"Very good efficient service, excellent product"

Buyer: ascsbe | 05/03/13

Positive

"All good, fast delivery thanks"

Buyer: Kenco7 | 05/03/13

Positive

"All good, fast delivery thanks"

Buyer: kgirv86 | 05/03/13

Positive

"First Class Service - Really Good Price - Many Thanks"

Buyer: bishops80 | 01/03/13

Positive

"Excellent, well packaged and good delivery time, thank's."

Buyer: Badabing79 | 27/02/13

Positive

"good work"

Buyer: taylor1972 | 17/02/13

Positive

"Execellent service."

Buyer: nwmap51 | 06/02/13

Positive

"great seller thank you"

Buyer: stevcie | 05/02/13

Positive

"Really good service "

Buyer: Buzzardb | 04/02/13

Positive

"Excellent. Faultless arrangement and delivery of washing machine!"

Buyer: fletch | 31/01/13

Positive

"Item was great arrived realy fast. Will use this seller again."

Buyer: nobby21876 | 30/01/13

Positive

"Good service thanks"

Buyer: ruthbla | 30/01/13

Positive

"Would have liked some extra packaging but no problems."

Buyer: scundlebum | 29/01/13

Neutral

"Arrived in large plastic bag. Box containing the item was shabby and torn. As this was a present for someone, this matter. However, so far the item itself appears to be satisfactory"

Buyer: peteba | 28/01/13

Positive

"Great service. "

Buyer: OGK4LIFE | 28/01/13

Positive

"good home cinema unit good service"

Buyer: ALAMMMO | 26/01/13

Positive

"Great item, arrived Superfast and safe, Thankyou for an A1 service."

Buyer: bladerider46 | 25/01/13

Positive

"Excellent customer service. Delivered on time and great communication. Excellent product, only negative was no external packaging protecting boxed item."

Buyer: astudystar | 18/01/13

Positive

"great"

Buyer: Deanec | 16/01/13

Positive

"Smooth transaction - thanks!"

Buyer: StereoSanctity | 14/01/13

Positive

"Excellent value,and service all round.."

Buyer: Aspromised | 08/01/13

Positive

"Very fast delivery even over xmas. My son is very happy with it."

Buyer: Lovemybed | 05/01/13

Positive

"Arrived quickly,excellent quality,easy to set up"

Buyer: nixy1945 | 01/01/13

Positive

"great product, quick and easy survice"

Buyer: barrynumber10 | 01/01/13

Positive

"Package arrived in two days excellent condition "

Buyer: Jaisharma | 29/12/12

Positive

"Great headphones! I received them in 2 days. Nicely packaged. I would certainly buy off you again and definitely recommend your company to other friends. Thank you. "

Buyer: trance2012 | 28/12/12

Positive

"Fast delivery,Nice product,Thanks A+++++."

Buyer: Genghis999 | 28/12/12

Positive

"Fast delivery, item as described, no problems"

Buyer: THEROBINATOR | 26/12/12

Positive

"Excellent service. Ordered on a Sunday,dispatched on the Monday and received on the Tuesday. E mailed to advised time of delivery to an hour. Very impressive."

Buyer: heather10 | 18/12/12

Positive

"Very happy with this company as they delivered swiftly and kept me in the loop at all times."

Buyer: StateOfMind12 | 16/12/12

Positive

"excellent seller item arrived quick and in great condition recomended AAA+"

Buyer: hakkinen1983 | 15/12/12

Positive

"Best product i have bought yet off this site, constantly emailing to let me know where my order is and what time delivery will be A********"

Buyer: Stevera1527 | 14/12/12

Positive

"First class"

Buyer: Robmaur | 13/12/12

Positive

"Product Ok as said, superfast. Would re-trade. "

Buyer: MadMelv | 13/12/12

Positive

"Great service"

Buyer: richtheyid | 13/12/12

Positive

"Great service"

Buyer: xXHotspurXx | 13/12/12

Positive

"very quick delivery. very pleased with product."

Buyer: leahcar2012 | 12/12/12

Positive

"many thanks for this item fast delivery well boxed."

Buyer: widget123 | 10/12/12

Positive

"excellent service! very quick to arrive"

Buyer: hazelnutter | 09/12/12

Neutral

"Container was broken when recieved but disk ok"

Buyer: slider1a | 07/12/12

Positive

"fast delivery and boxed safely. This is a super cheap price checked others and going for £100 so very satisfied."

Buyer: SammyFab | 04/12/12

Positive

"excellent seller can recommend"

Buyer: eminemFan1 | 03/12/12

Positive

"Henry was happy(As All Way: ) "

Buyer: Metalforever | 01/12/12

Positive

"Thank you received"

Buyer: Motley99 | 28/11/12

Positive

"Super speedy delivery. The earbuds have just done a comparison test with my sennheiser over ear phones and whilst its apples and pears, they are awesome. The noise cancelling works better and they're one fifth the cost. The best earbud phones. Period"

Buyer: SirDirk | 26/11/12

Positive

"Very quick delivery! Great item!!! A+++++++"

Buyer: chrisn0123 | 26/11/12

Positive

"Very pleased , very quick arriving"

Buyer: Trolley1690 | 24/11/12

Positive

"Ordered Monday lunchtime,arrived Wednesday lunchtime.nicely packed ,excellent service A*"

Buyer: countrymaid | 23/11/12

Positive

"Ordered Monday lunchtime,arrived Wednesday lunchtime.nicely packed ,excellent service A*"

Buyer: bigboylegs | 23/11/12

Positive

"excellent service, dispatched in record time, cheers"

Buyer: stab2494 | 20/11/12

Positive

"very good service."

Buyer: Primetimeglobal | 17/11/12

Positive

"Never had such a quick delivery experience!"

Buyer: ggwhat | 16/11/12

Positive

"Never had such a quick delivery experience!"

Buyer: ggwhat | 16/11/12

Positive

"very pleased with tv works well got in top condition .apart from got one deverlivery date was 16 november but dpd tried to deliver it on 15 november so i got it from there depot , will use you again , just waiting for dongle now , thank u . "

Buyer: david1999 | 16/11/12

Negative

"Very unhappy. Purchased item when apparently in stock and they took payment. A week later they decide to refund me and inform me that they will be getting no more stock. "

Buyer: Kendall2 | 15/11/12

Positive

"Arrived in good condition and quickly, too! Shame the delivery company couldn't deliver to the correct house!!!!"

Buyer: GMAkaity | 15/11/12

Positive

"great service"

Buyer: ChipJnr | 13/11/12

Positive

"Ordered late Sat night. Delivered tuesday! Got next day delivery free! Order was spot on! Exactly what I ordered. Good and speedy seller!"

Buyer: Deeram | 13/11/12

Positive

"Excellent................"

Buyer: scoobydoo2 | 12/11/12

Positive

"Quick delivery"

Buyer: Buybits | 09/11/12

Positive

"I think this tablet is amazing,I`ve got 2 more tablets but this beats them all,very quick delivery,well done seller"

Buyer: boxerdog22 | 08/11/12

Positive

"Excellent service and delivered within the hour they said they would. Couldn't ask for more than that,"

Buyer: MadGran | 08/11/12

Positive

"Excellent service."

Buyer: LeePom | 01/11/12

Positive

"Came packaged in mint condition, in less than 36 hours from ordering! Superb service!"

Buyer: steayl | 30/10/12

Positive

"fantastic great puchase,many thanks."

Buyer: veggyman01 | 29/10/12

Positive

"great item thanks"

Buyer: UKBooksDirect | 28/10/12

Positive

"I bought this for my daughter as a christmas present and was very impressed with it as it comes with two sets of headphones, a car charger and remote control, I would recommend this to a friend and a great price with very quick next day delivery"

Buyer: Robertos1977 | 26/10/12

Positive

"The best PlayTrade company ive ordered from. Delivered next day and updated me on DPD's hour slot of delivery. Many Many Thanks Hughesdirect :-)"

Buyer: Dazzlin73 | 25/10/12

Negative

"Recieved the item to find it not boxed, it WAS a christmas present for my Father and he took the delivery and now know's what it is. No reciept to go with it. All in all very very poor i would far sooner go to Currys next time."

Seller Response: Good Morning, Thank you for getting in contact with us. We do apologize but all our packages are delivered in the manufacturers packaging, we were also not made aware that this was a Christmas present. We do not send out receipts with the units, as you have received email confirmation. We are sorry if this has caused any inconvenience. Kind Regards Play.com 25/10/12

Buyer: rebzy524 | 25/10/12

Positive

"fast and efficient and the soundbar is great"

Buyer: shyguy0 | 22/10/12

Positive

"very happy customer"

Buyer: thebartman | 21/10/12

Positive

"very happy customer"

Buyer: bartman25 | 21/10/12

Positive

"great service from start to finish,thank you"

Buyer: simonhas2manydvds | 18/10/12

Positive

"great speedy service.excellent trader and would definately recommend"

Buyer: dkenny1219 | 16/10/12

Positive

"Prompt delivery, sealed. Thanks "

Buyer: Moe258 | 12/10/12

Positive

"great price fast delivery use again"

Buyer: borostu | 10/10/12

Positive

"Very good service and communication, had a query which customer services went out of their way to answer. Highly recommend Hughes Direct, great item too and the cheapest supplier by far!"

Buyer: NickyBlyth | 09/10/12

Positive

"Amazing seller, have used before and would use again. Customer service was amazing and delivery service contacts you to confirm your hour delivery slot meaning I could work around having to be available to take delivery."

Buyer: Bargains4all | 08/10/12

Positive

"Absolutely amazing seller. The product was despatched within an hour of ordering and I could track the parcel which had next day delivery. More than I expected from free p&p. Thank you!! Great product and price too. Fab!"

Buyer: MatsWilander | 08/10/12

Positive

"fast delivery thank you "

Buyer: andromeda29 | 03/10/12

Positive

"Excellent service! Prompt delivery, good product & well priced. Recommended seller."

Buyer: mrphilmcrooster | 03/10/12

Positive

"Very fast service, ordered one day delivered the next. Very pleased."

Buyer: millop | 29/09/12

Positive

"Brilliant service, very pleased with item."

Buyer: hoody1960 | 28/09/12

Positive

"Excellent service, item arrived with 48 hours of ordering"

Buyer: Numbat | 27/09/12

Positive

"Good communication, replying quickly to emails. Very fast delivery. Excellent service. Would use again. "

Buyer: watto89 | 27/09/12

Positive

"Very fast delivery and great product, thank you!"

Buyer: AmyLauren | 19/09/12

Negative

"Worst service i have ever had online. Item was second hand. The product had been opened, used and damaged. The batteries were in it and dead, and it had all all just been stuffed back into the box. Plus i had to drive somewhere to return it. "

Seller Response: Thank you for your feedback, we are sorry to read that you were unhappy with our level of service on this occasion. I have looked into your sale and can see that you were concerned with the item being second hand , and we offered you the option to drop the item into your local convenience store to return it to us free of charge. If you would of preferred we could have arranged for a DPD collection but this would have required waiting in . I understand a replacement or refund was offered, and we have now refunded you in full, we apologise for any inconvenience we may have caused. Hughes Direct Team 20/09/12

Buyer: Duncan80 | 18/09/12

Positive

"fast delivery emailed with date spot one 100% "

Buyer: ensignro | 17/09/12

Positive

"good product and very good delivery"

Buyer: delboy2250 | 16/09/12

Positive

"rapid delivery well packed"

Buyer: Pepodize | 15/09/12