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PlayTrade

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Seller Profile

What is PlayTrade?

Sold by:

SpinetinglersBooks

Positive feedback: 80 %
over last 12 months (215 ratings)

PlayTrader since: 25/11/08
Location: USA

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Feedback	1 month	6 month	12 month	Lifetime
Positive %	89%	78%	80%	93%
Positive	25	85	165	1163
Neutral	0	3	11	37
Negative	3	24	39	93
Total	28	112	215	1293

1–25 (of 1293)

1 2 3 … 52

Feedback History

Positive

"All as it should be - ordered book and received it a few days later. Will buy again"

Buyer: PhilsHouse | 19/06/13

Negative

"it is 21 day's today since i ordered Mad Dog's!..if i have not received it by the week-end,i want my money back!!..julie willis"

Seller Response: We are extremely sorry that this has not been delivered. We have already shipped a replacement via courier which should be delivered tomorrow or at latest Friday. In addition we have contacted the customer to apologise and let them know what we are doing. We have also opened an official investigation with Royal Mail regarding this. If you have not received your order when we email to check on delivery please reply and let us know - otherwise we will not be aware there is a problem. Once again our sincerest apologies and we will ensure that this customer receives their DVD as fast as possible. 19/06/13

Buyer: snackjack123 | 19/06/13

Positive

"Really well packed."

Buyer: PhilsHouse | 19/06/13

Positive

"Fast delivery perfect condition."

Buyer: Cersei4Queen | 19/06/13

Positive

"Great book and good price"

Buyer: Cersei4Queen | 17/06/13

Positive

"I had a problem with my postal system and diidnt recieve my order right away but as soon as spineys knew about it they sorted it out straight away and i got a new book within 48hrs. would use again. thanks"

Buyer: mrsbishop36 | 16/06/13

Positive

"Excellent customer service, and speedy delivery in excellent condition considering coming all the way from the US to the UK ! will definitely use this company again."

Buyer: ShaneeyBabeey | 15/06/13

Positive

"Orderd from play,com but package was deliverd from amazon"

Buyer: billabongy2k | 10/06/13

Positive

"Good book, well packed, fast delivery, cheers"

Buyer: PattiPat | 08/06/13

Positive

"Item was delivered quickly and was well packaged, arrived in excellent condition."

Buyer: mhal13 | 07/06/13

Positive

"Superb service, fast delivery good communication . Can't praise enough !!!!"

Buyer: 2Barry7 | 07/06/13

Positive

"Arrived in perfect condition, really looking forward to reading this."

Buyer: MarronFlore | 06/06/13

Positive

"Fast delivery and really well packed for such an inexpensive item."

Buyer: LongTallSallys | 06/06/13

Positive

"Sought it, bought it and it arrived. All exactly as it should be"

Buyer: MikeSRich | 06/06/13

Positive

"Thank you so much - it arrived really quickly and in perfect condition. Will definitely use this seller again."

Buyer: MarronFlore | 05/06/13

Positive

"Good book to help prepare for P1 plus book was in perfect condition and really well packed"

Buyer: IntNoWay | 04/06/13

Positive

"Really fast delivery - will use you again - Sláinte"

Buyer: OfAllTheGinJoints | 04/06/13

Negative

"Posted on 19th May still not received it on 3rd June. Not happy.Want my money back.will never buy from you again."

Seller Response: We are really sorry that this customer did not realise we ship from the USA. We have of course refunded them in full and made arrangements for the order to be redirected by the postal services back to us. Once again our sincerest apologies. 03/06/13

Buyer: Stockie64 | 03/06/13

Positive

"Fast delivery and book is brand new - sold as like new. Brilliant"

Buyer: Jodi123 | 03/06/13

Positive

"Arrived before I expected to receive it. Will definitely buy from you again"

Buyer: Hannahsplayacc | 01/06/13

Positive

"Great little book, really pleased - thank you"

Buyer: AllysPlay | 31/05/13

Positive

"Great book - thank you it's the perfect pressie"

Buyer: Rachelsplayacc | 30/05/13

Positive

"Already arrived - thank you"

Buyer: AnniesOrders | 30/05/13

Positive

"Dvd arrived in the estimated time frame. I was impressed by the email I received to check that I had received my order from the seller directly without me having to chase them first. Would definitely use again."

Buyer: rtandy003 | 30/05/13

Negative

"Its bin 19 days and still havnt recived dvd would like a new one sent out or my money back very dissapointed!!"

Seller Response: We emailed this customer this morning (29th May) to check that they had received their order as we expected. As soon as we found out that they had not we opened an investigation with Royal Mail to find out what happened and most importantly shipped a replacement copy to the customer which they will receive within the next 48 hours. We have of course contacted the customer to apologise and let them know what we have done. We are really sorry that this happened but when something goes wrong we will do everything we can to resolve it as quickly as possible. 29/05/13

Buyer: jmredcar | 29/05/13

1–25 (of 1293)

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PlayTrade

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SpinetinglersBooks

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