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Seller Profile

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Sold by:

Avides

Positive feedback: 80 %
over last 12 months (265 ratings)

PlayTrader since: 21/10/10
Location: Germany

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Feedback	1 month	6 month	12 month	Lifetime
Positive %	75%	80%	80%	88%
Positive	3	64	208	546
Neutral	0	3	7	13
Negative	1	16	50	71
Total	4	83	265	630

1–50 (of 630)

1 2 3 … 13

Feedback History

Positive

"Excellent. Very pleased with item & service. Thank you."

Buyer: proximo | 02/05/13

Negative

"Took a week just for my item to be dispatched."

Seller Response: we are sorry to hear that you are not satisfied with our serivce. But the item left within 3 working days our warehouse. 02/05/13

Buyer: DavidM0120 | 28/04/13

Positive

"good item, good price, good seller"

Buyer: originalactionhero | 26/04/13

Positive

"Super fast postage!! many thanks. HIGHLY recommended seller one of the best ! ;)"

Buyer: aleighasnan | 25/04/13

Negative

"Avides cancelled my order, and refunded with gift voucher. There reason was error in price. I ordered same memory amazon for £0.62 more."

Seller Response: We are so for these circumstances. But due to an error in our offer we had to cancel the purchase. AVIDES Media AG 19/04/13

Buyer: franz12 | 18/04/13

Negative

"Does not work with Tom Tom One xl"

Seller Response: We are sorry to hear that the customer ist not satisfied with the item. But until now, we have not yet received a claim. AVIDES Media AG 19/04/13

Buyer: dogoutdoors | 18/04/13

Positive

"Excellent, thank you ever so much"

Buyer: blackastra316 | 15/04/13

Positive

"Great thanks"

Buyer: sammyd2 | 14/04/13

Positive

"perfect for kiddo thanks"

Buyer: MirandaF | 07/04/13

Positive

"perfect for kiddo thanks"

Buyer: koomie | 07/04/13

Positive

"All went well and received in good time over a bank holiday period."

Buyer: Iceman999 | 04/04/13

Positive

"A bit of a language problem could be considered as in plight, Response to communications was very prompt. There was little confusion with my address but arrive on time "

Buyer: MrJim0 | 27/03/13

Negative

"received 2 items, both not working, very bad customer service, did not receive my money back. do not recommend. "

Seller Response: We are so sorry making this mistake twice. In both cases, we sent the customer a return label for a free return. 20/03/13

Buyer: NEXUSMEDIA | 19/03/13

Negative

"Avoid. ..........Flashgun was German with German instructions etc... And sent from germany. Promised a return envelope but not received. Unsure about alleged 2 year warranty as customer service not effective. Really not worth dealing with . "

Seller Response: We are so sorry for our mistake. The customer has already contacted us and we sent a return label for a free return. Now, we are waiting for the return in order to refund. 19/03/13

Buyer: kramrenraw | 13/03/13

Positive

"received with thanks."

Buyer: Spenny371 | 08/03/13

Positive

"thanks"

Buyer: hoody1970 | 01/03/13

Positive

"great earbuds, arrived in great time"

Buyer: chalak159 | 25/02/13

Positive

"fast service"

Buyer: theluggage | 20/02/13

Positive

"excellent price, and great service... thanks"

Buyer: WaynesGames | 20/02/13

Positive

"excellent!"

Buyer: crumpcrump | 17/02/13

Negative

"2 weeks and still no phone cover, phone scratched already, whats the point? Joke factory, will not be back."

Seller Response: ordered Friday, shipped Tuesday, maybe postal problems? sorry for the delay 27/02/13

Buyer: magicmo1 | 13/02/13

Neutral

"i bought 2x 2g sticks of this ram one stick littrally only lasted a month this is why i had to buy more they delivered quickly but as as far as this product goes i wouldnt put much faith in it or you may be dissapointed"

Buyer: Slinky1988 | 04/02/13

Positive

"Took half the time it said it would to be delivered and product is exactly as described. perfect"

Buyer: Wallywee95 | 30/01/13

Negative

"Don't order! Return policy is a disgrace. They ask you to stick a huge label on the return. Avides refunded £0.50. The price of the item was £8.35. They kept £7.85 for the postage. Basically they got item back for free. They never dispatch in 2 days."

Seller Response: customer could have returned by standard mail, specifically requested returns label usually only used for larger packages. 27/02/13

Buyer: yvesberger | 28/01/13

Positive

"Very fast delivery, highly recommended."

Buyer: swamox | 28/01/13

Negative

"Slow dispatch and didn't arrive for christmas. Also refused to give me a feedback."

Buyer: bircherboyy | 25/01/13

Negative

"I'll never use them again. Ordered an item which showed as 'In Stock'. After a week the status showed it was still 'processing in warehouse', no contact from the seller and this is despite them taking my money straight away. Cancelled and refunded."

Buyer: ally20000 | 23/01/13

Positive

"Very good follow-up customer service from Avides. Problem with product on first use (not Avides fault) plus slight goof by the packing department, problem sorted in a very orderly fashion, slight goof corrected, and everything now hunky-dory!"

Buyer: LeftGuard | 22/01/13

Positive

"Great price, Delivery could be quicker, but to be fair they do state 6-7 days. "

Buyer: SadikP | 19/01/13

Positive

"great product. Good company to deal with, kept me well informed of order status. Nice one"

Buyer: sweevo1980 | 19/01/13

Positive

"Many thanks!! a++"

Buyer: Iggi76 | 19/01/13

Positive

"Our son was very pleased with the headset, Thank you"

Buyer: terrythevan | 17/01/13

Positive

"as described "

Buyer: diybantam | 17/01/13

Positive

"Very fast delivery"

Buyer: haygor1 | 15/01/13

Positive

"as listed, good item"

Buyer: cgibbo | 15/01/13

Positive

"Very pleased."

Buyer: K8K8K8 | 11/01/13

Positive

"Happy with item"

Buyer: bails2013 | 11/01/13

Positive

"super fast delivery"

Buyer: Asif316 | 10/01/13

Positive

"Excellent as advertised, sent and received quickly and well wrapped up. Would use Avides again anytime, 5 stars from me!"

Buyer: nhbadfinger | 09/01/13

Positive

"Received my USB stick today in the post. Thank you for the delivery, although 6-7 day delivery is a bit too long even coming from Germany so it is unlikely I will use Avides again simply for that reason."

Buyer: button66 | 08/01/13

Positive

"Very good communication and arrived on estimated time "

Buyer: Acdoomed | 05/01/13

Positive

"thank you for the memory card "

Buyer: david29 | 05/01/13

Positive

"Very pleased with the quality of item and delivered within timescale thank you"

Buyer: lyndseyG1 | 04/01/13

Neutral

"Ordered 14 Dec (Fri), posted 19 Dec (Wed). Item not as pictured - different colouring. Could also do with bubble wrap/protective wrap as package damaged in transit."

Buyer: BookwormForever | 04/01/13

Positive

"Prompt dispatch. Took a little longer than the delivery estimate to arrive, but that's more due to the Christmas post."

Buyer: AndyStevens | 04/01/13

Negative

"still waiting 18 days after ordering something that said 4-5 days delivery, complete joke. Will never use avides again"

Seller Response: Sadly package was misplaced by postal service and only found about 10 days later. Probably due to Christmas season. Sorry for the delay. 27/02/13

Buyer: bung86 | 31/12/12

Positive

"good for older kids "

Buyer: avfc123 | 28/12/12

Positive

"Came on time and seller replyied after being contacted and were very helpful"

Buyer: MrNanu | 26/12/12

Positive

"Recieved in good order thank you"

Buyer: pjgmothergoose | 23/12/12

Positive

"Received with thanks"

Buyer: keels76 | 23/12/12

Negative

"Terrible service. Ordered on the 16th dispatched 19th // 6-7 days for delivery. I WILL NEVER. I REPEAT NEVER BE PURCHASING FROM YOUR STORE ON PLAY EVER AGAIN! I advise everyone do the same "

Seller Response: Was shipped from Germany on the 19th December and arrived on the 24th in the UK. Sorry for the delay probably due to christmas season 27/02/13

Buyer: Roska1983 | 22/12/12

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