Computing - Play.com (UK)

PlayTrade

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Seller Profile

What is PlayTrade?

Sold by:

Avides

Positive feedback: 80 %
over last 12 months (270 ratings)

PlayTrader since: 21/10/10
Location: Germany

Contact Seller

(Requires a Play.com account.)

Feedback	1 month	6 month	12 month	Lifetime
Positive %	60%	80%	80%	88%
Positive	3	68	210	546
Neutral	0	3	8	13
Negative	2	17	52	72
Total	5	88	270	631

1–25 (of 631)

1 2 3 … 26

Feedback History

Negative

"Item never arrived. Seller is obviously using false positive comments to buff his rating. Avoid this seller."

Seller Response: We are so sorry for these circumstances. Unfortunately the item is lost in transit. That's the reason why we had to refund the customer. 14/05/13

Buyer: Person012345 | 11/05/13

Positive

"Excellent. Very pleased with item & service. Thank you."

Buyer: proximo | 02/05/13

Negative

"Took a week just for my item to be dispatched."

Seller Response: we are sorry to hear that you are not satisfied with our serivce. But the item left within 3 working days our warehouse. 02/05/13

Buyer: DavidM0120 | 28/04/13

Positive

"good item, good price, good seller"

Buyer: originalactionhero | 26/04/13

Positive

"Super fast postage!! many thanks. HIGHLY recommended seller one of the best ! ;)"

Buyer: aleighasnan | 25/04/13

Negative

"Avides cancelled my order, and refunded with gift voucher. There reason was error in price. I ordered same memory amazon for £0.62 more."

Seller Response: We are so for these circumstances. But due to an error in our offer we had to cancel the purchase. AVIDES Media AG 19/04/13

Buyer: franz12 | 18/04/13

Negative

"Does not work with Tom Tom One xl"

Seller Response: We are sorry to hear that the customer ist not satisfied with the item. But until now, we have not yet received a claim. AVIDES Media AG 19/04/13

Buyer: dogoutdoors | 18/04/13

Positive

"Excellent, thank you ever so much"

Buyer: blackastra316 | 15/04/13

Positive

"Great thanks"

Buyer: sammyd2 | 14/04/13

Positive

"perfect for kiddo thanks"

Buyer: MirandaF | 07/04/13

Positive

"perfect for kiddo thanks"

Buyer: koomie | 07/04/13

Positive

"All went well and received in good time over a bank holiday period."

Buyer: Iceman999 | 04/04/13

Positive

"A bit of a language problem could be considered as in plight, Response to communications was very prompt. There was little confusion with my address but arrive on time "

Buyer: MrJim0 | 27/03/13

Negative

"received 2 items, both not working, very bad customer service, did not receive my money back. do not recommend. "

Seller Response: We are so sorry making this mistake twice. In both cases, we sent the customer a return label for a free return. 20/03/13

Buyer: NEXUSMEDIA | 19/03/13

Negative

"Avoid. ..........Flashgun was German with German instructions etc... And sent from germany. Promised a return envelope but not received. Unsure about alleged 2 year warranty as customer service not effective. Really not worth dealing with . "

Seller Response: We are so sorry for our mistake. The customer has already contacted us and we sent a return label for a free return. Now, we are waiting for the return in order to refund. 19/03/13

Buyer: kramrenraw | 13/03/13

Positive

"received with thanks."

Buyer: Spenny371 | 08/03/13

Positive

"thanks"

Buyer: hoody1970 | 01/03/13

Positive

"great earbuds, arrived in great time"

Buyer: chalak159 | 25/02/13

Positive

"fast service"

Buyer: theluggage | 20/02/13

Positive

"excellent price, and great service... thanks"

Buyer: WaynesGames | 20/02/13

Positive

"excellent!"

Buyer: crumpcrump | 17/02/13

Negative

"2 weeks and still no phone cover, phone scratched already, whats the point? Joke factory, will not be back."

Seller Response: ordered Friday, shipped Tuesday, maybe postal problems? sorry for the delay 27/02/13

Buyer: magicmo1 | 13/02/13

Neutral

"i bought 2x 2g sticks of this ram one stick littrally only lasted a month this is why i had to buy more they delivered quickly but as as far as this product goes i wouldnt put much faith in it or you may be dissapointed"

Buyer: Slinky1988 | 04/02/13

Positive

"Took half the time it said it would to be delivered and product is exactly as described. perfect"

Buyer: Wallywee95 | 30/01/13

Negative

"Don't order! Return policy is a disgrace. They ask you to stick a huge label on the return. Avides refunded £0.50. The price of the item was £8.35. They kept £7.85 for the postage. Basically they got item back for free. They never dispatch in 2 days."

Seller Response: customer could have returned by standard mail, specifically requested returns label usually only used for larger packages. 27/02/13

Buyer: yvesberger | 28/01/13

Positive

"Very fast delivery, highly recommended."

Buyer: swamox | 28/01/13

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