Office - Play.com (UK) - Free Delivery

Feedback	1 month	6 month	12 month	Lifetime
Positive	2	24	59	130
Neutral	0	0	0	2
Negative	0	0	4	4
Total	2	24	63	136

Positive

"Arrived quickly and safely and are just what we need! "

Buyer: milniesmum | 23/05/13

Positive

"Good quick deal"

Buyer: dylan4me | 23/05/13

Positive

"Fab company, good communication, received item today, thankyou for sending out pronto! sweeties nice touch but i won't get a look in once my daughter sees them! haha"

Buyer: dabbsey1 | 18/04/13

Positive

"Super quick delivery and product as described, thanks "

Buyer: Saramb | 12/03/13

Positive

"Super quick delivery and product as described, thanks "

Buyer: Saramb | 12/03/13

Positive

"Excellent service and very fast delivery!"

Buyer: marcosakai | 08/03/13

Positive

"Brilliant thanks"

Buyer: lornski | 04/03/13

Positive

"The package took a bit longer to arrive than expected but there was no rush so it's fine. It was packaged really well to avoid damage and the sweets were a bonus:) Thank you!"

Buyer: AboveFlames | 02/02/13

Positive

"Fast delivery good price. "

Buyer: div3heehee | 01/02/13

Positive

"Fast delivery good price. "

Buyer: div3heehee | 01/02/13

Positive

"Fast delivery good price. "

Buyer: div3heehee | 01/02/13

Positive

"Fast delivery good price. "

Buyer: div3heehee | 01/02/13

Positive

"Fast delivery good price. "

Buyer: div3heehee | 01/02/13

Positive

"Great product arrived in good time thanks"

Buyer: Roseybump | 27/01/13

Positive

"Excellent service and very prompt delivery. Came in excellent condition and thank you for the sweets! "

Buyer: MrsRJames | 26/01/13

Positive

"Ordered this for test models. Really pleased with the Delivery, took 1 day to arrive after postage (3 days after order placement). Product in perfect condition e.g. not opened. Also some sweets with the product! - Will buy again from here, thank you."

Buyer: Purdyboy | 24/01/13

Positive

"Great fast service, thank you."

Buyer: MourningGlory | 16/01/13

Positive

"Bought this for my niece who's just starting out on acrylic painting and she loves it, and the pink box is great for a little girl."

Buyer: Cats81 | 14/01/13

Positive

"great game, easy for children to play and came very quick, thanks"

Buyer: Lucysid | 13/01/13

Positive

"PERFECT!- Crafty Arts rule!"

Buyer: eskimoomin | 09/01/13

Positive

"the delivery was fast and received on time plus the seller added a small suprise with my parcel.....thanks for the sweets ^_^"

Buyer: happyhammie | 07/01/13

Positive

"Prompt delivery"

Buyer: gwynsol | 31/12/12

Positive

"Prompt delivery"

Buyer: gwynsol | 31/12/12

Positive

"Cool many thanks"

Buyer: azz916 | 24/12/12

Positive

"Was delivered fast and very well packaged."

Buyer: parkingticket | 14/12/12

Negative

"Receieved this a while ago and only peeked in the package.....now ive gone to unwrap it from its box and wrap it up as a christmas present i find there is a sticky sweet STUCK to the product!! So now its got a lovely sticky mark on!!! will avoid now"

Seller Response: We are sorry to hear that this has happened. It was not our intention for the sweet to get stuck to the product as they are all individually wrapped. We send a sweet to all of our customers as a small thank you for your order. We are sorry that in this instance it seems to have backfired. 22/05/13

Buyer: xChrissayx | 13/12/12

Positive

"Excellent service, Quick delivery"

Buyer: nannymolly | 13/12/12

Positive

"Great game thanks "

Buyer: DacresJ | 11/12/12

Positive

"excellent"

Buyer: ilovebunnies | 10/12/12

Positive

"excellent"

Buyer: ilovebunnies | 10/12/12

Positive

"excellent"

Buyer: ilovebunnies | 10/12/12

Positive

"Item as described, speedy dispatch, would buy from again."

Buyer: moodyhen | 10/12/12

Positive

"thank you for quick delivery my daughter will love it"

Buyer: mojo37 | 10/12/12

Positive

"thanks"

Buyer: rickydick | 08/12/12

Positive

"received the drawing set all seems ok"

Buyer: gizzmo587 | 05/12/12

Positive

"Great gift, just what I expected! "

Buyer: fiona200247 | 03/12/12

Positive

"Recieved quickly and in great condition thank you."

Buyer: Scotgal25 | 03/12/12

Positive

"very pleased with the seller, quick delivery and product is as described, thank you."

Buyer: magoo77 | 26/11/12

Negative

"never recived the order"

Seller Response: We are sorry to hear that you never received your order, having checked this for you I have seen that a refund was issued to you. It seems that unfortuantely the item was lost by Royal Mail who have also sent their apologies. Sorry for any inconvenience caused 22/05/13

Buyer: ashj4344 | 24/11/12

Positive

"Great item, good communication and fast delivery. Couldn't be happier. Would use again. AAAA++++"

Buyer: QuirkyKoala | 24/11/12

Positive

"Thankyou"

Buyer: mandar | 23/11/12

Positive

"Packaging box very big and product has moved around inside damaging corners of product box. Maybe bubble wrap or a smaller box would have been useful. My daughter won't care on Christmas day so not a problem but might be for others"

Buyer: Lottie1510 | 23/11/12

Positive

"arrived promptly and as described"

Buyer: pipesx | 20/11/12

Positive

"Great item, fast delivery. Would buy from again"

Buyer: Purdy88 | 20/11/12

Positive

"Well packaged and protected from bumps to the boxing. Not a bad lil game either! "

Buyer: SEASHORE3 | 15/11/12

Positive

"fast delivery, great item x"

Buyer: bbycake | 13/11/12

Positive

"ordered one day, dispatched the next :)"

Buyer: ylime1 | 02/11/12

Positive

"Quick delivery. great item. many thanks"

Buyer: RobK87 | 31/10/12

Positive

"have used crafty arts many times & will use again in future.all items i have ordered have been delivered by estimated time & in good order.will use again & again..... customer service is good also"

Buyer: mumscotland | 29/10/12

Positive

"Ver fast delivery. Will order from this seller again."

Buyer: jessie1a | 25/10/12

Positive

"Wrong item was sent due to wrong order code being displayed.Called CraftyArt straight away and spoke to an assistant who cannot have been more helpful. Full refund and i will use this seller again for future items as was not their fault on wrong item"

Buyer: cheekee | 20/10/12

Positive

"Excellent seller, fast delivery A+++++++++"

Buyer: HullMedia | 06/10/12

Positive

"Great fast service, many thanks"

Buyer: middleagedrocker | 06/10/12

Positive

"FAST SERVICE.....THANK YOU."

Buyer: Nicktreker | 28/09/12

Positive

"Lovely product, speedy delivery, thank you!"

Buyer: tinykylie | 24/09/12

Negative

"Wrong item was sent. Didn't answer emails. Avoid this seller at all costs! "

Seller Response: We are sorry for the mix up with your items, this was due to a listing error with Play.com. While we appreciate that it must have been a frustrating experience for you we have checked the correspondance from us and we have replied on several occassions, so if these never got to you we apologise. Sorry again for any inconvenience caused. 22/05/13

Buyer: xjam600 | 20/09/12

Negative

"Product received was not the product ordered and attempts to contact the seller were totally ignored. Claim for a refund submitted through Fairplay Guarantee. In the best part of a decade, my first serious complaint as a play customer."

Seller Response: While we appreciate that it must have been a frustrating experience for you we have checked the correspondance from us and we did make replies for you, so if these never got to you we apologise. Sorry again for any inconvenience caused. 22/05/13

Buyer: HarshCritic | 14/09/12

Positive

"Good service, well packed many thanks."

Buyer: middleagedrocker | 31/08/12

Positive

"Excellent service, I'd order from them again"

Buyer: Deepjoy | 17/08/12

Positive

"Very fast delivery, and fab product. Thanks"

Buyer: Bumblebee44 | 11/08/12

Positive

"A bit late with this feed back. Well packed & arrived in good condition."

Buyer: middleagedrocker | 04/08/12

Positive

"Top seller *****"

Buyer: thistimeonly | 09/07/12

Positive

"Very easy trader to deal with. Would purchase from them again. Thank you."

Buyer: LGLIVI | 21/06/12

Positive

"Great job with a fast delivery. thanks"

Buyer: Flash178 | 15/06/12

Positive

"Fantastic with a delivery that was prompt and safe. Thanks"

Buyer: Flash178 | 15/06/12

Positive

"Fantastic service with prompt delivery. Thanks"

Buyer: Flash178 | 15/06/12

Positive

"Fast service, many thanks"

Buyer: middleagedrocker | 23/05/12

Positive

"speedy service..will use again...many thanks..A+++++++++++++"

Buyer: LandRoverLover | 20/05/12

Positive

"Very quick delivery. Excellent service and prompt reply when contacted vendor."

Buyer: KateEvans | 26/03/12

Positive

"Fast delivery, great quality pencils, as described. Enjoyed the top half of my candy cane ! :)"

Buyer: KishirePantera | 20/03/12

Positive

"Well packed, fast delivery. Many thanks."

Buyer: middleagedrocker | 07/03/12

Positive

"As staited, thanks."

Buyer: MadMelv | 05/03/12

Positive

"Quick delivery & good quality products at good prices"

Buyer: FightingStarlight | 28/02/12

Positive

"Excellent. Prompt delivery and service"

Buyer: PLYork | 17/02/12

Positive

"Very happy with service."

Buyer: scrivo35 | 03/02/12

Positive

"v. g."

Buyer: mickeynoknees | 01/02/12

Neutral

"Was not good value for money as you can get a box twice the size with more in it for less. "

Buyer: Purple888lad | 22/01/12

Positive

"Speedy delivery,goods arrived in perfect condition,would use again defo"

Buyer: mumscotland | 20/01/12

Positive

"Speedy delivery,goods arrived in perfectcondition,will use seller again"

Buyer: mumscotland | 20/01/12

Positive

"parents were happy with this as a present, puzzle looks alot better than in the picture! "

Buyer: 071109 | 11/01/12

Neutral

"Great product except a vital piece of equipment missing from the box so unable to make the eyeball, my daughter was very disappointed...not good enough."

Buyer: really1 | 31/12/11

Positive

"thank you"

Buyer: Sellers21 | 30/12/11

Positive

"Super thank you "

Buyer: Gem127 | 30/12/11

Positive

"Good quality arrived just in time for xmas not like the play orders would highly recomend this play trader A************** Thank you and will definatley use again"

Buyer: sheba1706 | 22/12/11

Positive

"Well packed and fast delivery!!"

Buyer: farmboy939 | 22/12/11

Positive

"Well packaged and quality product. Many thanks."

Buyer: chris337 | 20/12/11

Positive

"Fast and free delivery"

Buyer: Rosie2971 | 20/12/11

Positive

"Fantastic set Many thanks will purchase again and what a great touch a lollipop Love it xxx"

Buyer: gayrich | 20/12/11

Positive

"Very happy"

Buyer: pompeymadz | 19/12/11

Positive

"Excellent, really quick delivery thanks"

Buyer: robynw1 | 18/12/11

Positive

"Fast delivery. Exactly what I ordered. Perfect! Thank you."

Buyer: jrenfrew | 15/12/11

Positive

"Fast delivery. Exactly what I ordered. Perfect! Thank you."

Buyer: jrenfrew | 15/12/11

Positive

"good communication, would use again"

Buyer: trineybops | 14/12/11

Positive

"Great my mum loved it thanks"

Buyer: disneymama | 14/12/11

Positive

"All good."

Buyer: Amanda1964 | 13/12/11

Positive

"very good"

Buyer: hanky7 | 12/12/11

Positive

"good service - thanx"

Buyer: lambchopelbow | 11/12/11

Positive

"Great Communication and thanks for the free sweets, nice touch, Merry Christmas "

Buyer: CarrieandLee | 10/12/11

Positive

"fast delivery - good product"

Buyer: angel229 | 08/12/11

Positive

"Excellent. fast delivery"

Buyer: chezza74 | 07/12/11

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Seller Profile

CraftyArtsLtd

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Feedback	1 month	6 month	12 month	Lifetime
Positive %	100%	100%	93%	97%
Positive	2	24	59	130
Neutral	0	0	0	2
Negative	0	0	4	4
Total	2	24	63	136