Books - Play.com (UK) - Free Delivery

PlayTrade

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Seller Profile

What is PlayTrade?

Sold by:

ZipStar

Positive feedback: 38 %
over last 12 months (18 ratings)

PlayTrader since: 06/01/12
Location: UK

Contact Seller

(Requires a Play.com account.)

Feedback	1 month	6 month	12 month	Lifetime
Positive %	0%	0%	38%	78%
Positive	0	0	7	56
Neutral	0	0	0	1
Negative	0	0	11	16
Total	0	0	18	73

1–25 (of 73)

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Feedback History

Negative

"I never received the map I ordered and have asked for a refund. So far they've made no attempt to reply so they get no marks for customer service. I will never order anything from them again and I would suggest everyone else avoids them too!"

Buyer: Blt0409 | 16/11/12

Negative

"Absolutely awful. DO NOT ORDER FROM THIS COMPANY! Over 1 month later I still do not have my item and have been in contact several times requesting a refund which as yet has not been received. Order at your peril!"

Seller Response: Your order was refunded immediately on contacting us and we resolved this quickly for you. 10/11/12

Buyer: charlotteabel | 29/10/12

Negative

"Did not receive my order and took a few emails before I got a response. Wish I'd read feedback beforehand. They offered a refund but I'm still waiting. Not to be recommended. "

Buyer: Sharonbro | 24/10/12

Negative

"NEVER BUY FROM THIS SELLER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! MY BOOK NEVER ARRIVED AND DESPITE NUMEROUS PROMISES FROM ZIPSTAR MY REFUND WAS NEVER GIVEN. I HAVE BEEN ROBBED. I SHALL BE TAKING FURTHER ACTION!!!!!!!!!"

Buyer: Themees | 23/09/12

Positive

"Smooth transaction"

Buyer: SteffNo | 19/09/12

Negative

"Payment was taken but item never received. Finally got a refund after sending several emails. Would avoid this seller at all costs. not worth the hassle!"

Buyer: cuddles1201 | 18/09/12

Negative

"I suggest you think long and hard before using this seller. 1. Item purchased and never received. Seller claims this was lost in the post. 2. Long waiting times for any kind of feedback from the seller relating to why item had not arrived. "

Seller Response: Hi, We only know if an item fails to arrive when a customer contacts us. As soon as you did we provided a full refund to you for a quick and positive resolution. 14/09/12

Buyer: wes2201 | 02/09/12

Positive

"Thankyou"

Buyer: 270508 | 31/08/12

Positive

"Received within the estimated time. Good service , all in order. Thank you."

Buyer: lemac211 | 11/08/12

Negative

"Don't use this seller!"

Buyer: Benjyh20 | 03/08/12

Negative

"My book has not arrived - wish I'd read the other negative reviews before placing this order. I have emailed seller three times now, to no avail. Certainly won't be ordering from Play.com again!"

Seller Response: Monica, Your first email was sent directly to play.com, not us the third party seller which is why you did not get an initial response. We received an email directly from you yesterday which has been responded to this morning. Please can you check your mailbox to read the resolution. 02/08/12

Buyer: snowdrop64 | 01/08/12

Negative

"Avoid these at all costs... My book has yet to arrive and even after contacting the seller by e.mail I have had no response from them.. Spend your well earned cash with a better seller..."

Seller Response: We have emailed you back today (02/08/12), 48 hours after receiving your email. As you have not received your item we have offered a replacement or refund. Please check your emails before leaving negative feedback. Kind regards 02/08/12

Buyer: Simmojmac | 01/08/12

Negative

"Waited 1 month, sent 3 mails no reply. Finally offered refund. Poor customer communication, will not buy again."

Seller Response: We emailed in good time and as soon as we heard you had not received this item, we offered a full refund. 02/08/12

Buyer: ahenrichsen | 30/07/12

Positive

"Yatta. All ok and fast delivery, thank you very much."

Buyer: rerechan | 04/07/12

Positive

"brilliant game fast delivery thanks"

Buyer: jacnpod | 03/07/12

Positive

"very fast delivery thanks"

Buyer: riamumof3 | 30/06/12

Negative

"AFTER A MONTH WAITING. NO DELIVERY. BUT REFUND MY MONEY. NOT BAD AT ALL"

Seller Response: This item was posted and reported as not received by buyer. A full refund was therefore provided. Kind regards 26/06/12

Buyer: superdom007 | 25/06/12

Positive

"Excellent condition, very fast delivery."

Buyer: edstill | 25/06/12

Positive

"Fast delivery, Good condition"

Buyer: play8888 | 18/06/12

Positive

"Fast delivery, Good condition"

Buyer: taxi8888 | 18/06/12

Positive

"must have been fine no complaints from the grandson"

Buyer: firewarden | 16/06/12

Positive

"Very pleased.Arrived vey quickly and was very reasonably priced."

Buyer: Madauntie | 14/06/12

Negative

"Have not recieved order and no reply to my email."

Seller Response: Hi, Can you please check your email as we replied to your original email on 29th May asking whether you would like a refund or replacement. We have not had a response from you yet. 14/06/12

Buyer: twinkly | 08/06/12

Positive

"Very good seller and exerlent price for a great game "

Buyer: TheOttselMaster | 02/06/12

Positive

"arrived quickly, would recommend"

Buyer: nickashby | 31/05/12

Positive

"Very fast sevice"

Buyer: 123boy | 21/05/12

1–25 (of 73)

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