Negative

"I've ordered an book through CityMall on the 16th of May. As of 10th of July I have yet to recieve it. Have tried to contact CityMall by mail three times, but never gotten any answer. Will never shop there again!"

Buyer: rainerk1974 | 10/07/12

Positive

"very glad with this product, i loved it really good buy for any marval fans."

Buyer: gannacus | 27/06/12

Negative

"It took 4weeks before I recieved the item. I had to report it as missing. I never recieved an apology or explanation or any kind of compensation for the delay. This was a birthday present. I would not use this seller again. "

Buyer: Stanley011 | 27/06/12

Negative

"DO NOT ORDER FROM THESE PEOPLE!! you will never recieve your product, I ended up waiting a month, tried to contact the seller"

Buyer: claudethefirst | 23/06/12

Positive

"good condition, would buy from again"

Buyer: vichenzi | 16/06/12

Negative

"Ordered book on 8th May, item supposedly dispatched on 12th May, I asked for the status of the delivery and I got nothing, instead I got a refund on the 10th of June and I had to contact play for it. Complete waste of time, don't trust the seller !"

Buyer: DavidM3129 | 12/06/12

Negative

"i have been sent a refund at last, after a month of waiting for my book."

Buyer: lilyblue | 12/06/12

Positive

"Immediate and precise assistance from your dpt., I received the books with a slight delay but in perfect conditions. My thanks to Ms J.Francis who contacted and helped me via e-mail."

Buyer: vivibianca | 11/06/12

Positive

"Book arrived fine and in perfect condition. Very good service."

Buyer: WyrdSales | 10/06/12

Negative

"I am yet another customer who did not get their item. Ordered on the 19th May trader said they had posted 20th. No contact from customer direct had to go through Play themselves that have just confirmed that I have been sent a refund. "

Buyer: mnlkpo | 10/06/12

Negative

"Book didn't arrive after 3 and a half weeks and seller ignored my messages. Had to get a refund with the help of Play.com themselves! Avoid at all costs. Complete waste of space."

Buyer: Kevlar93 | 10/06/12

Positive

"My son couldn't be happier. Arrived quickly and well package :o)"

Buyer: Vixdatrix | 07/06/12

Negative

"No item. No communication. No refund. Don't touch with a bargepole!!!!!"

Buyer: ToulouseLaPlot | 07/06/12

Negative

"I ordered this book almost a month ago, the money has left my account and I am yet to receive my order. I am VERY disappointed with the service I have paid for, please email me AS SOON AS POSSIBLE to let me know when I will actually get my order!"

Buyer: Abbie1989 | 06/06/12

Negative

"I have had to contact play.com themselves to get my money back, i recommend you do the same"

Buyer: Peeky23 | 05/06/12

Neutral

"Brand new as promised. But it took ages to be delivered, and it was dispatched later than promised, as per the postage stamp. I contacted the seller to see what's going on, and I received no reply. But the item eventually arrived"

Buyer: lullella | 05/06/12

Negative

"Never replied to any email that I sent and like many others item never arrived (doubt it was ever sent!) had to contact play.com to get a refund. These people should be removed from play.com website.PLEASE AVOID THIS SELLER AT ALL COSTS - SCAM ARTIST"

Buyer: kojecat | 03/06/12

Negative

"Did not arrive had one email saying that I should have this. Finally got a redund would never use this seller again"

Buyer: carolp1949 | 03/06/12

Positive

"Great service. A+"

Buyer: ross31 | 02/06/12

Negative

"Similar story to a lot of recent feedback - I would suggest others avoid this seller. Item didn't arrive - doubt was ever sent. Would suggest others avoid this seller. Play.com took responsibility and I was fully refunded."

Buyer: Stickybeak | 02/06/12

Negative

"DONT USE THIS ORDERED BOOK NEVER GOT "

Buyer: foulksy | 01/06/12

Negative

"avoid say thay have sent item never recieved and looking at others feedback probably never sent!!! now have to try to get £24 back !!!should be taken off sellers list!"

Buyer: laurenskye | 01/06/12

Negative

"Shockingly bad experience. Lied to consistently, was never sent the books and they dare to suggest I returned them, fobbed off then completely ignored. I would strongly advise against using these time wasters. Shockingly poor service! AVOID AVOID! "

Buyer: Adski1901 | 31/05/12

Negative

"I ordered 1 item on 08/05. Received email about despatch a few days later. Never received item and got one "template" email after numerous attempts of getting in contact with the seller. According to Play my money has been refunded today. Avoid"

Buyer: RobertHo | 31/05/12

Negative

"Terrible Service.I ordered a book, they said they dispatched it 3 days after my order,but it never arrived, upon contacting they would not reply.Overall taking a month to appear the day before I submitted a claim.Would recommend avoiding this seller!"

Buyer: Josefu | 31/05/12