These are listed very clearly as used. The company is called The Refurb Store and unless it says Refurbished in the condition, it will not be. We have had no contact from you about these phones.
Buyer: dazza1112 | 18/03/13
We sent you a message to let you know we don't have this colour in stock but have other colours
"We do however have the same console in stock but in 2 other colours:
Would you like an alternative colour or I can issue you a full refund instead?"
You never replied so how can we help?
Buyer: lizserjeant | 23/02/13