Negative

"Still havent received my DVD!!!!!!"

Buyer: maisiebaby | 17/08/12

Positive

"Fast delivery and efficiant service"

Buyer: Wiskas69 | 13/08/12

Positive

"Great service"

Buyer: Wiskas69 | 13/08/12

Negative

"The Goods Never Arrived but the The Money Was Taken From My Account. I complained, was told to submit a Lost in Post Form so that a replacement could be sent - did that & nothing arrived. Further complaints were ignored - Play.com have not helped too"

Buyer: A3Tunnel | 06/08/12

Negative

"you would have to pay me a large sum of money to deal with this company again ,been waiting over 2 months for goods, all they ask for is form filled in so they can claim from post office ,steer clear of this company do not touch them at all"

Buyer: techservice | 03/08/12

Negative

"Do NOT buy from these shysters. They are very quick to take your money and then the goods don't turn up.They say that they'll do a refund, but they never do the refund and they never respond to emails. DO NOT BUY FROM THIS BUNCH OF CROOKS!"

Buyer: iDECT100 | 03/08/12

Negative

"Horrible service. Sent the wrong item and over 6 weeks later I am still trying to get my money back!!! avoid RobinsonsDirect and affiliated company AWD-IT at all costs!!!!!!!!!!!!!!!!!!! will not shop with play,com again because of this."

Buyer: unhappy006 | 02/08/12

Negative

" AVOID. 2 months and still no game and 1 month after claiming for it being"LOST" still NO REFUND. Worst customer service of anyone I have dealt with and will be until I get a refund."

Buyer: DRINKHALL | 31/07/12

Positive

"would buy this kit again works brilliantly 5* thanks"

Buyer: mitchelljo7 | 30/07/12

Negative

"has not arrived; seller will not return my emails"

Buyer: RussBroome | 30/07/12

Negative

"Seller sent 2 Xperia U cases after I ordered an Xperia S case. Checked on Play.com and they no longer sell the case I ordered but obviously they thought I would accept 2 wrong cases. Over a month later I am still trying to get a refund. Beware !"

Buyer: misfit3000 | 29/07/12

Negative

"ABSOLUTE CON MAN - TOOK MY MONEY FOR BARS SENT 6 PROMISED PART REFUND - NOTHING! CONTACTED PLAY WHO NEVER RESPONDED!!!!! ******STAY WELL CLEAR*******"

Buyer: dale7000 | 27/07/12

Negative

"Item never arrived. Clearly never sent! This company doesn't send items then asks you to sign form so they can claim money from royal mail. Then they go quite. Had to involve play.com and royal mail so thankfully won't be selling thin air for long. "

Buyer: LeeButler | 26/07/12

Negative

"Crap!"

Buyer: meercat70 | 26/07/12

Negative

"Never received my order. Ignore all emails. Do not use this seller unless you like throwing your money away"

Buyer: paullllllllll | 26/07/12

Negative

"ordered this on the 28th of May. its now 25 July have still not received item. I contacted seller and they told me i had to fill in a lost item form from royal mail which i did and im not receiving replies to my emails now."

Buyer: scoobydooby | 25/07/12

Negative

"Absolutely Shocking! Sent wrong item and after returning this heard nothing from them despite repeated emails. Had to resolve through Play admin (who were great). "

Buyer: Groucho45 | 25/07/12

Negative

"after contacting seller over a week after due date, seller promised refund. it was never arranged, and seller refused to answer emails. i had to contact play directly to obtain any satisfaction. they are not a reputable seller."

Buyer: bruser1 | 23/07/12

Negative

"after contacting seller over a week after due date, seller promised refund. it was never arranged, and seller refused to answer emails. i had to contact play directly to obtain any satisfaction. they are not a reputable seller."

Buyer: bruser | 23/07/12

Negative

"Order placed on 27/6, still not received item. Followed procedures as defined by Robinsons including sending a 'lost in post form by post and they are now ignoring my emails. Total con merchants."

Buyer: Nikkiell | 23/07/12

Negative

"AVOID AVOID AVOID AVOID AVOID AVOID AVOID. Total con artist. You will NOT receive anything. They wont answer emails either. Wan*ers."

Buyer: Rammitupper | 20/07/12

Negative

"Do not buy anything from these people, if you do you will not get it and you will not get your money back. "

Buyer: zodiac10 | 20/07/12

Negative

"Ordered a month ago. I have not received it and have received no refund. Company does not answer my emails. Play.com should not allow this seller to trade through their website as it reflects badly on them. Avoid like the plague...."

Buyer: eggchick | 19/07/12

Positive

"Quick dispatch and great item.Thankyou"

Buyer: qualityx | 18/07/12

Negative

"brought over a month ago still no item and no refund stay away from this seller"

Buyer: tmaxxnutter | 17/07/12

Negative

"ordered over two weeks ago and still waiting to receive dvd. no refund as yet or any reply from seller. Will not use them again."

Buyer: lenny9 | 15/07/12