Negative

"Still havent received my DVD!!!!!!"

Buyer: maisiebaby | 17/08/12

Positive

"Fast delivery and efficiant service"

Buyer: Wiskas69 | 13/08/12

Positive

"Great service"

Buyer: Wiskas69 | 13/08/12

Negative

"The Goods Never Arrived but the The Money Was Taken From My Account. I complained, was told to submit a Lost in Post Form so that a replacement could be sent - did that & nothing arrived. Further complaints were ignored - Play.com have not helped too"

Buyer: A3Tunnel | 06/08/12

Negative

"you would have to pay me a large sum of money to deal with this company again ,been waiting over 2 months for goods, all they ask for is form filled in so they can claim from post office ,steer clear of this company do not touch them at all"

Buyer: techservice | 03/08/12

Negative

"Do NOT buy from these shysters. They are very quick to take your money and then the goods don't turn up.They say that they'll do a refund, but they never do the refund and they never respond to emails. DO NOT BUY FROM THIS BUNCH OF CROOKS!"

Buyer: iDECT100 | 03/08/12

Negative

"Horrible service. Sent the wrong item and over 6 weeks later I am still trying to get my money back!!! avoid RobinsonsDirect and affiliated company AWD-IT at all costs!!!!!!!!!!!!!!!!!!! will not shop with play,com again because of this."

Buyer: unhappy006 | 02/08/12

Negative

" AVOID. 2 months and still no game and 1 month after claiming for it being"LOST" still NO REFUND. Worst customer service of anyone I have dealt with and will be until I get a refund."

Buyer: DRINKHALL | 31/07/12

Positive

"would buy this kit again works brilliantly 5* thanks"

Buyer: mitchelljo7 | 30/07/12

Negative

"has not arrived; seller will not return my emails"

Buyer: RussBroome | 30/07/12

Negative

"Seller sent 2 Xperia U cases after I ordered an Xperia S case. Checked on Play.com and they no longer sell the case I ordered but obviously they thought I would accept 2 wrong cases. Over a month later I am still trying to get a refund. Beware !"

Buyer: misfit3000 | 29/07/12

Negative

"ABSOLUTE CON MAN - TOOK MY MONEY FOR BARS SENT 6 PROMISED PART REFUND - NOTHING! CONTACTED PLAY WHO NEVER RESPONDED!!!!! ******STAY WELL CLEAR*******"

Buyer: dale7000 | 27/07/12

Negative

"Item never arrived. Clearly never sent! This company doesn't send items then asks you to sign form so they can claim money from royal mail. Then they go quite. Had to involve play.com and royal mail so thankfully won't be selling thin air for long. "

Buyer: LeeButler | 26/07/12

Negative

"Crap!"

Buyer: meercat70 | 26/07/12

Negative

"Never received my order. Ignore all emails. Do not use this seller unless you like throwing your money away"

Buyer: paullllllllll | 26/07/12

Negative

"ordered this on the 28th of May. its now 25 July have still not received item. I contacted seller and they told me i had to fill in a lost item form from royal mail which i did and im not receiving replies to my emails now."

Buyer: scoobydooby | 25/07/12

Negative

"Absolutely Shocking! Sent wrong item and after returning this heard nothing from them despite repeated emails. Had to resolve through Play admin (who were great). "

Buyer: Groucho45 | 25/07/12

Negative

"after contacting seller over a week after due date, seller promised refund. it was never arranged, and seller refused to answer emails. i had to contact play directly to obtain any satisfaction. they are not a reputable seller."

Buyer: bruser1 | 23/07/12

Negative

"after contacting seller over a week after due date, seller promised refund. it was never arranged, and seller refused to answer emails. i had to contact play directly to obtain any satisfaction. they are not a reputable seller."

Buyer: bruser | 23/07/12

Negative

"Order placed on 27/6, still not received item. Followed procedures as defined by Robinsons including sending a 'lost in post form by post and they are now ignoring my emails. Total con merchants."

Buyer: Nikkiell | 23/07/12

Negative

"AVOID AVOID AVOID AVOID AVOID AVOID AVOID. Total con artist. You will NOT receive anything. They wont answer emails either. Wan*ers."

Buyer: Rammitupper | 20/07/12

Negative

"Do not buy anything from these people, if you do you will not get it and you will not get your money back. "

Buyer: zodiac10 | 20/07/12

Negative

"Ordered a month ago. I have not received it and have received no refund. Company does not answer my emails. Play.com should not allow this seller to trade through their website as it reflects badly on them. Avoid like the plague...."

Buyer: eggchick | 19/07/12

Positive

"Quick dispatch and great item.Thankyou"

Buyer: qualityx | 18/07/12

Negative

"brought over a month ago still no item and no refund stay away from this seller"

Buyer: tmaxxnutter | 17/07/12

Negative

"ordered over two weeks ago and still waiting to receive dvd. no refund as yet or any reply from seller. Will not use them again."

Buyer: lenny9 | 15/07/12

Positive

"great price & fast delivery A++"

Buyer: louigspec | 14/07/12

Positive

"Great service. Thanks very much! :)"

Buyer: ItsStephen | 13/07/12

Positive

"My item arrived quickly and in mint condition. Good seller"

Buyer: NickS24 | 11/07/12

Positive

"Excellent service"

Buyer: GAZ3182 | 09/07/12

Negative

"Item was ordered over 2 weeks ago and I am still waiting for my delivery! Seller states it was dispatched to me over 12 days ago. Not a happy chappy! "

Buyer: MUMMY321 | 08/07/12

Positive

"Excellent service. I highly recommend this seller to others. 100% happy customer"

Buyer: sazzoray | 07/07/12

Negative

"bought prod on 6th arrived 17th june, 19th june recieved returns info after printing it out sent back with proof of posting on 25th to amazon first class. now 7th july still not recieved refund. awaiting response"

Buyer: mabonza | 07/07/12

Negative

"I placed an order on the 19th June which was dispacted on the 21st June. After several e-mails I got a reply to say that the item was "lost in the post" and that I would have a refund, that was 4 days ago, its now the 7th July NO REFUND NO DELIVERY!!"

Buyer: Scholsey15 | 07/07/12

Negative

"I got well and truly shafted, should have read feedback before buying from this con artist, advertised 2 xminis sent me 1 then blamed it on play.com, requested half my money back but got no reply. so much for honest trading. beware future buyers."

Buyer: asmodeum | 06/07/12

Positive

"Good Delivery, product does what it says. Will buy from seller again."

Buyer: trekprint | 06/07/12

Negative

"order arrived quickly but the seller bought it on amazon and had it sent to me direct in amazon packaging also was cheaper there so conned twice"

Buyer: CroydonBusService | 06/07/12

Negative

"Like so many other people,my goods (dvd set) never arrived..what can you say except..STEER CLEAR!!"

Buyer: Aspromised | 05/07/12

Negative

"Extremely upset with this seller, I have emailed 3 times regarding my delivery which has not turned up. They have not even responded to me. What a sham, as far as I am concerned they have stole money from me. How could they ????????? Dont use them."

Buyer: caroleb108 | 05/07/12

Neutral

"Never recieved, But I was refounded in full, still have no idea what happened :L"

Buyer: TampinBen | 04/07/12

Negative

"It has been 11 working days, item still hasn't arrive. I have tried to contact the seller, but no reply ! "

Buyer: Seka74 | 04/07/12

Negative

"not very pleased with the time it takes to receive order."

Buyer: NITRAMLLEB | 03/07/12

Positive

"great thanks"

Buyer: markmarie | 03/07/12

Positive

"Great Value and Quick Delivery Thanks"

Buyer: andyd32 | 02/07/12

Positive

"Recieved within time stated and exactly as described, a great price too. many thanks."

Buyer: jm12012 | 02/07/12

Negative

"Goods never arrived and seller wanted me to fill on a form so they could themselves claim royal mail money. This is a scam / they are money laundering. Don't fall for this SCAM. Never buy off this seller. Buy from these at own risk!"

Buyer: NipNip | 30/06/12

Positive

"Speedy delivery and a great case thanks, would use again"

Buyer: W0ody1988 | 30/06/12

Positive

"Speedy delivery and a great case thanks, would use again"

Buyer: W0ody88 | 30/06/12

Positive

"Fast delivery and product as described. Great seller."

Buyer: Bargains4all | 28/06/12

Positive

"no problems"

Buyer: gazadams | 28/06/12

Negative

"Terrible service. Never delivered and had to get refunded."

Buyer: Curant | 28/06/12

Positive

"ace :)"

Buyer: ians8956 | 27/06/12