1. Free delivery on everything
At Play.com, we offer free delivery on everything to the UK and Europe. Our free UK delivery service (including the Channel Islands) for all products from Play.com usually takes 3-5 working days from date of posting. If you're ordering from mainland Europe, our free delivery usually takes 7-10 working days.
2. Start earning today...
Earn rewards on all of your shopping that you can then use for savings on your return visits. Watch out for the limited-time multipliers to earn Superpoints even faster. You can find more information about superpoints here.
3. Complete peace of mind
Use and leave feedback when you shop with our merchants. This feedback can help you make buying decisions and grab a bargain. And with our Fair Play Guarantee, we've always got your back if there's a problem. Find out more here.
4. More choices than ever before
Every week we add thousands of new products to our website and you can buy from more merchants than ever before. To help make it clearer who you’re actually buying your products from we have split out all the buying options for each product so you know exactly who you’re buying it from and what other customers have said about them not to mention if the product is new or used. At the end of the day we just want you to grab a bargain.
5. UK only call centre
We always aim to make your purchase through Play.com as easy as possible but if something did go wrong we’re ready and waiting to assist you. Our UK call centre opening hours are from 9am - 8pm Monday to Friday and 9am - 5pm Saturday and Sunday. Alternatively, if you prefer to contact us by email you can email us here.
As a demonstration of our continued commitment to outstanding customer service we’ve been voted the UK’s Best Entertainment Retailer 2012 by Verdict Consumer Satisfaction Awards.
6. The best deals straight in to your inbox
We know you love a good bargain and we always strive to bring you the best deals available. To get the latest deals straight to your inbox you can sign up to our Deal of the Day email and be the first to know what our latest deals are every week day. You can sign up here.
7. Exclusive competitions and offers
Everything from competitions and offers to entertainment gossip, we always love to hear what you have to say so get chatting and enjoy your playtime with our Facebook and Twitter pages.
8. Safe and secure online shopping
At Play.com the security of your transactions and personal information is our priority.
Please take a moment to read the following information and advice to ensure that your online shopping or selling experience is as safe and secure as possible.
Be vigilant when giving out your personal information.
Play.com will never ask for your Play.com account password or your bank account details by email.
Play.com will never ask for your credit/debit card three-digit security CV2 number under any circumstances.
If you are contacted or receive an unsolicited email which asks you for your password or personal banking information, disregard the request and report the communication to Play.com for investigation.