You're safe with us
We strive to ensure that shopping with us is as straightforward as possible. If things don't go as planned, we have clear processes in place to ensure you're covered.
Nearly all problems can be solved very quickly by contacting the Merchant that you shopped with.
Here's how to contact your Merchant:
Remember, when you shop with us, customer safety is our priority, and you are always covered by the FairPlay Guarantee.