Odeon Entertainment Group is one of the UK's leading independent home entertainment companies, specialising in the publishing of classic entertainment films and programmes on DVD, Blu-ray and digital downloads. As well as releasing exclusive content from
the film archives we also work with major studios such as 20th Century Fox, Universal Pictures and RKO Films to bring classic films to home entertainment for the very first time. In addition, our group of companies produce programmes for worldwide acquisition in documentary and music genres alongside content partners such as ITN Archive, the BBC and other content providers. OEG will continue to unearth classic films from the film industry's archives that were once thought lost, as part of our goal to be The Home of
Delivery Policy: All deliveries are dispatched by Royal Mail Standard Delivery unless an alternative option such as `1st Class` or `Next day` has been selected and paid for. Orders in stock, that are received by 12:00 noon Monday to Friday will normally be dispatched the same day, so you can be assured of the most speedy and reliable service. For orders over the value of £25 we offer FREE standard delivery for Mainland UK customers.
Returns Policy: In an ideal world every order we ship out would be perfect in every way, however we know from from time to time mistakes can happen, or you're simply not happy with an item when it arrives. Because of this we have a returns policy that lets you know, in addition to your statutory rights, how to go about returning goods to us that you aren't happy with.
Returns: We will refund you, or replace any item returned to us within 30 days of receipt, in a new condition, unused and in their original packaging. Postage to cover the cost of returning goods, for exchange or refund, is the responsibility of the customer. Please clearly label all returns as 'Odeonent Returns'. Please include your name, address, daytime telephone number and an explaination as to why you are returning it and what you would like us to do; refund or exchange. Please write clearly.
With any returns, we reserve the right not to refund any item returned not in new condition (in our opinion), or after the 30 day period is over.
Refunding of money: Although we can debit your account immediately, please allow 10 working days for your account to be credited. This is due to the process of refunding itself.
Repairs & Replacement: All products from Odeon Entertainment Ltd are guaranteed against manufacturing defects for a period of 30 days. Our guarantee does not cover damage from misuse. Please note that replacement items cannot be sent out until the original item has been returned to us, this can sometimes take up to 28 days (see 'Delivery' section for details). All returned items should be placed in a box or a jiffy bag.
Pricing: All our prices are liable to change at any time. We reserve the right to alter prices and/or special offer details at our own discretion.