Items that are advertised as 'In Stock' are dispatched the next business day. As a general rule, please allow 3 to 5 working days for delivery (although our customers tell us most items arrive well within this time frame).
Delivery to Europe varies greatly depending on the country. Please allow up to 14 working days (although you may receive it quicker than this).
If your purchase still hasn't arrived after the quoted time frames have elapsed please contact us and we will do our best to put things right.
If you have pre-ordered a title, we will endeavour to dispatch your order on the day it publishes. All pre-ordered titles are priority dispatch so you will receive it promptly.
If you have ordered a title that is advertised as 'awaiting stock', we set a dispatch date based on our best estimate of when we will receive the books into our warehouse. We prioritise the dispatch of back-orders so that you receive your order as soon as possible.
1st Class Delivery UK
Place your order before 12 o'clock midday, and for a small extra charge we will dispatch your item(s) the same business day by 1st Class post. You should expect to receive your item(s) within 2-3 working days.
(1st Class orders placed after 12 o'clock midday will be dispatched the next business day).
The 1st Class delivery charge is added when you reach the checkout and is calculated in line with Royal Mail's charges according to the weight of the item(s) being purchased.
Please note that 'working days' do not include weekends or bank holidays. Please also note that we cannot offer 1st Class delivery on pre-order or back-order items. Once an item is 'in stock' with us we are then able to offer 1st Class delivery.