ALPHA DISC- All our products are original and brand new. We dispatch the parcels within 24 - 48 hours (exl. Weekends & Bank Holidays) from our warehouse in Isleworth.
Returns Policy: We can only accept returns/complaint if notified within 48 hours of receipt.
All Videos are PAL format and DVDs Region 2 unless stated. You may need a multi-region DVD-player. In the event of your mistake we will not accept the returns. Please make sure that you are ordering the right item. We cannot accept responsibility for errors made when ordering.
If you wish to cancel your order, please contact us as quickly as possible. We will do our best to sort the problem out.
* If the product(s) has not been shipped, we'll be able to cancel the purchase and initiate FULL refund instantly.
* If the product(s) has been shipped, the transaction can no longer be cancelled. Unwanted products can be returned to us and appropriate refunds will be initiated upon arrival of the item.
In the event of a late cancellation or buyers' mistake, a refund of the cost of an item will be initiated and no postage will be refunded.
* If you received a faulty item please contact us as soon as possible. We will do our best to sort the problem out and we will definitely find the right solution for you.
Again thank you for your help and custom.
CLEMENTINE ENTERTAINMENT LTD
592 LONDON ROAD
VAT Registration Number: GB996220396
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