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We aim to dispatch all orders within 24 hours of payment. We use 1st class royal mail service for the usual orders unless you have paid extra for special delivery. The majority of the post is delivered within 2-3 working days unless in an unforeseen case if royal mail is on strike or due to bad weather the post can take slightly longer. If you have any queries with regards to your order please email us for a quick reply. In case your package in not delivered within the timelines provided above you need not to worry and simply let us know, also make sure your delivery address is correct as we will not be responsible for any lost post.  


In case you do not want your item for any reason whatsoever please contact us within 14 days of purchase to return the item, the product should be in the same condition as received with any packaging provided. If ther product is faulty or different from what is described we would happliy assist you and provide a prepaid envelope with your replacement so you can return without any extra cost. But if there is any other reason for return besides the above mentioned ones the buyer should be responsible for return postage and packaging costs.