Altecweb have been trading successfully as a mail-order company since 1972.
We aim to ship all orders received by 3pm the same day. We'll let you know by email as soon as your order is shipped. Depending on weight, orders are sent by Royal Mail or DPD parcel carrier. Delivery time is generally 1 to 3 days from despatch. As soon as we receive your order from Amazon we'll let you know the anticipated despatch time. We'll also let you know when your order leaves us.
We have a no quibble Returns Policy. If for any reason you're not happy with your purchase, please contact us for instructions on how to return an item. Items can be returned up to 30 days after despatch and we're happy to accept goods back that are in resalable condition. In the unlikely event that the item is faulty or develops a fault within warranty, please let us know and we'll explain what to do.
Finally, please help us extend our good reputation by using the seller feedback facility. If you're unhappy for any reason please contact us first and we'll do all we can to help.
And if you're really pleased with us, do tell us, then tell someone else!
Tel (UK) : 0845 359 9000 (local rate)
Fax (UK) : 0845 359 9090 (local rate)
Tel (Overseas) : +44 1288 357820
Fax (Overseas) : +44 1288 357822
Email : email@example.com