Free UK Standard Delivery
All items are dispatched and delivered promptly and in perfect condition via Royal Mail Postal Service. Your order will be delivered to you within 3 - 5 working days.
We aim to despatch all goods within 2 working days. Orders outside of the UK and Ireland may take a few extra days to be despatched and delivered.
Please allow up to 5 working days for delivery; although this is often the longest you will wait. If you experience any delays, we ask that you wait 10 working days before contacting us. If you have any questions, concerns or have not received your item, please contact us using the contact merchant facility in your Order History page.
Please be advised that delivery of parcels to business addresses can take longer than those sent to home addresses.
Returns policyAll goods can be returned to us for a full refund on the cost of goods or exchange within 21 days from the date of despatch providing they are unused. Clothing items must be unwashed and unworn and all items must still have their tags and labels attached. Please note that we do not provide a free returns service but kindly ask that you pay only to return goods you need to return, unless of course they are faulty or sent in error in which case you should contact us and we'll deal with the matter immediately. Please ensure that you receive a proof of postage for your own records and have adequate insurance cover should the parcel be lost.How to ReturnTo return goods, package the goods in suitable wrapping and return to us at the address on the top of the invoice. Please ensure the invoice is included with the goods and that you've marked on it what you're returning and why and list any items you require in exchange of those returned. If you no longer have the original invoice, please contact us with your full address, order number or customer number. If any items to be exchanged are more expensive than the original items, you will need to supply a daytime telephone number which allows us to contact you during office hours; this is so we can obtain payment details for the additional charges. If we cannot reach you, we will either leave a message or send a letter or email, asking for you to contact us.