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Delivery Policy

We offer FREE 2nd Class Standard Service delivery in UK.

 

Returns Policy

 

We hope that you will be completely satisfied with your
product. However, it may be necessary to return your product to us in some
limited circumstances. Please ensure that you follow these instructions for
returning a product to avoid a delay in processing your return.

If you are not totally satisfied with your
purchase for any reason, you have the right to cancel your order within 14
working days from date of delivery for credit or refund. The right to cancel
your order can be exercised in writing or in another durable medium to the
following email: customercare@annova.biz.
While most items are returnable, they are subject to the
following guidelines:

Returned merchandise must be in new condition
with its original packing and accessories intact or you may be liable for any
diminished value of the goods. If you are returning a product listed below,
please check to make sure your return meets the conditions described. The
supply of sealed audio or sealed video recordings or sealed computer software
which were unsealed after delivery; the supply of digital content which is not
supplied on a tangible medium if the performance has begun with the consumers prior express consent and his acknowledgment that he thereby loses
his right of withdrawal. The only exception to this is if the product is faulty
or mis-described. Should this be the case, please contact our Returns Team at
customercare@annova.biz.