Bid2Win Ltd on Play
Bid2Win has been trading online since 2003, speciallising in the video game market we have many suppliers and always try to keep our prices the lowest.
Returns and Refunds
We do accept goods on the basis they have not been opened and the seal has not been broken, for wrongly ordered items this will incur a 15% re-stocking fee for admin and postage costs. Please always include order details when returning to speed up refunds.
If the item is beleived to be faulty please contact us through play.com for assistance.
If the item(s) you wish to return meets our returns criteria then please return it to us using the following address:
28 Bishopstone Road
*Please note that all orders must be returned to us within 30 days of purchase.
Our shipping days are Mondays, Wednesdays and Fridays at 2pm, please note play.com does have a delay between you placing your order and the order being confirmed but as long as it is confirmed before 2pm on any of the 3 days it will be sent that day, we send all of our items Royal Mail second class postage as standard.UK Orders
Please be aware these are estimates, 2nd Class items usually arrive within 2 working days, some even arrive next day however the royal mail will NOT class an item as missing until 15 working days as such we have to allow the full term before we can file any missing claim.International OrdersOur international orders are shipped via Royal Mail Standard Airmail to the destination country and then via your local postal service.Shipping Timelines
Please be aware these are estimates, Standard international airmail usually arrives within 1 -2 weeks, sometimes sooner however the roya in the UK will NOT class an International item as missing until 21 working days as such we have to allow the full term before we can file any missing claim.
Please feel free to get in touch to discuss your order where we aim to respond to all queries within 1 working days where possible.