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  • Items can be returned for a refund within 28 days providing they are returned in their original condition and with proof of purchase. This does not affect your statutory rights.
  • All returns must be sent to our head office ??
       Customer Care
       Brantano (UK) Limited
       Interlink Way West
       Interlink Business Park
       Bardon
       Coalville
       Leicestershire
       LE67 1LD

  • We recommend that you obtain a proof of posting receipt from the Post Office when you return your goods.
  • Providing the goods are returned within 28 days in their original condition (with all labels still attached) a refund will be issued. If you choose a refund this will be made to your original payment card through Amazon and should appear in your account within 3 to 5 working days. Please note that only the purchase price of the goods will be refunded, not the delivery charge or the returns delivery charge. The does not affect your cancellation rights which are detailed in our terms and conditions.
  • If there is an issue with the refund process we will contact you by email