Please contact us with the reason you would like to return the item.
If the item is not as described then we will cover the
return postage costs and you will be entitled to a replacement item (if
available) or a full refund - depending on your preference.
If the item is simply unwanted or ordered in error then we
will not be responsible for any return postage costs and cannot refund any
postage costs (if any) - upon return of the item we will refund the item cost.
If an item has been damaged during transit or is found to be
faulty when used, we will ask for the item to be returned to the address below please
include a note detailing the original order number and as much information as
possible about the damage / fault. These items will be checked and then either
replacement items supplied or a refund issued. For these items, the return
postage costs will be reimbursed to you - however we would ask that you
return the items as cheaply as possible and also agree a value for this
Our returns address is:
Unit 7 Sutherland Court