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Cards and Gifts Direct are confident that you'll be completely satisfied with your products. However, if for any reason you wish to cancel or return all or part of your order the following conditions apply:

Cancelling before you have received your order:
Please e-mail us at enquiries@cardsandgifts-direct.co.uk as soon as you have decided to cancel.

If your order has not been despatched it will be cancelled and you will be issued with a full refund.

If your order has been despatched you must return the goods, preferably, in their original condition with the original invoice to the address below. You are advised to obtain a free Certificate of Posting from the Post Office when returning goods, a full refund will be issued within 14 days.

Returning your order:
Please e-mail us at enquiries@cardsandgifts-direct.co.uk within 14 working days of receiving your order.

When your order arrives you must return the goods, preferably, in their original condition with the original invoice to the address below. You are advised to obtain a free Certificate of Posting from the Post Office when returning your goods, a full refund will be issued within 14 days.

Return Address:
Cards & Gifts Direct Ltd.
Units 8 & 8a
Cheadle Road
Leekbrook Industrial Estate
Leekbrook
Staffordshire
ST13 7AP
UNITED KINGDOM